What is Cloud Voice Express
Cloud Voice Express (CVE), included with the BT Business Fibre bundle, lets you make and take business calls on your landline number from anywhere - whether at home, in the office, or on the move.
Cloud Voice Express
Cloud Voice Express (CVE) is a hosted VoIP phone system designed for small businesses, offering the full functionality of a traditional phone line with the flexibility of the cloud - powered by reliable digital service, without compromising on quality.
Cloud Voice Express (CVE) is a hosted VoIP phone system designed for small businesses, offering the full functionality of a traditional phone line with the flexibility of the cloud - powered by reliable digital service, without compromising on quality.
Seamless, smart, and flexible calling
- Replacement for fixed landlinesCVE replaces traditional fixed landline services (also known as PSTN) with a modern Voice over IP (VoIP) service that operates over fibre or mobile networks.
- Mobile app compatibilityUse the CVE mobile app, available on Google Play and the Apple App Store, to make and receive calls directly from your mobile device or even divert calls if needed.
- Multi-number and location supportThe service supports up to four phone numbers and can be used across four different business locations.
Browse our broadband deals and include Cloud Voice Express as a digital line if you’re not already on a BT broadband plan.
Already a BT broadband customer? Log in to My Account to add Cloud Voice Express to your existing plan.
Never miss a call with the mobile app
Got Cloud Voice Express? Stay connected and do things faster, wherever you’re working, with our dedicated app.
To get the app, text CVEapp to 81192. Or download from the App Store or Google Play.
With the analogue PSTN switch-off approaching, discover the importance of being ready well before the final shutdown.
We’re transitioning away from traditional landlines to embrace modern IP technology by 2027. Discover everything you need to know about the new IP technology.
Terms, conditions and legal stuff
You can find our standard Terms and Conditions at www.bt.com/terms. For full Terms and Conditions and Service Level Agreements (SLAs) visit the Cloud Voice Express heading at business.bt.com/terms, under Products dropdown.