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Digital transformation
in retail

Harness the power of digital and open up a whole new world of possibilities for your retail business - both in-store and online.

Digital transformation
in retail

Harness the power of digital and open up a whole new world of possibilities for your retail business - both in-store and online.
Get in touch
Sales080067220508:00 - 18:00 | Monday to Friday
Get in touch
Sales080067220508:00 - 18:00 | Monday to Friday

Discover a smarter digital future

Discover a smarter digital future

  • Be there for customers and colleagues

    Give your team the tools they need and improve the retail experience for your shoppers with smart technology that keeps pace with your business.

  • Deliver retail innovation

    Our intelligent retail ecosystem is designed to deliver a seamless omnichannel approach that will help your business to grow and thrive.
Business Solutions

How we’re supporting retail to go digital

We’re here to support your customers both online and in-store with digital solutions designed with fast-moving retail stores in mind.

Our intelligent retail ecosystem

See how our ecosystem is powering digital transformation in the retail industry, helping retailers to thrive in today’s challenging high street climate.

Understanding tomorrow’s shopper today

Marks & Spencer wanted to build a smarter digital future. So we went directly to their customers to find out about their experiences of shopping online, and what they wanted to see in the future. This allowed us to build a solution that better serves their shoppers.

Our intelligent retail ecosystem

See how our ecosystem is powering digital transformation in the retail industry, helping retailers to thrive in today’s challenging high street climate.

Understanding tomorrow’s shopper today

Marks & Spencer wanted to build a smarter digital future. So we went directly to their customers to find out about their experiences of shopping online, and what they wanted to see in the future. This allowed us to build a solution that better serves their shoppers.

Our intelligent retail ecosystem

See how our ecosystem is powering digital transformation in the retail industry, helping retailers to thrive in today’s challenging high street climate.

Understanding tomorrow’s shopper today

Marks & Spencer wanted to build a smarter digital future. So we went directly to their customers to find out about their experiences of shopping online, and what they wanted to see in the future. This allowed us to build a solution that better serves their shoppers.
Cropped shot of woman carrying shopping basket and shopping groceries in supermarket

Creating omnichannel experiences

Our digital technology has the power to transform the retail experience. See how you can create a seamless customer journey to increase sales and engage shoppers.
Download case study (PDF)

Creating omnichannel experiences

Our digital technology has the power to transform the retail experience. See how you can create a seamless customer journey to increase sales and engage shoppers.
Download case study (PDF)
Cropped shot of woman carrying shopping basket and shopping groceries in supermarket

Creating omnichannel experiences

Our digital technology has the power to transform the retail experience. See how you can create a seamless customer journey to increase sales and engage shoppers.
Download case study (PDF)
Cropped shot of woman carrying shopping basket and shopping groceries in supermarket

Creating omnichannel experiences

Our digital technology has the power to transform the retail experience. See how you can create a seamless customer journey to increase sales and engage shoppers.
Download case study (PDF)
Cropped shot of woman carrying shopping basket and shopping groceries in supermarket

Why BT

We’re here to help you boost your business with intelligent technology solutions and experience you can rely on.

We know retail

We’re a retailer, so we know your market. We support nine of the UK’s top 10 retailers - and we’re here to help you, too.

On time, and on budget

Every retailer is different but they all share one thing - a fast-paced environment. We keep up with your needs and deliver solutions to fit your budget.

End-to-end support

We’re here for you every step of the way, from developing a roadmap to finding new technology, with security experts to ensure your business is always protected.

End-to-end support

We’re here for you every step of the way, from developing a roadmap to finding new technology, with security experts to ensure your business is always protected.

We know retail

We’re a retailer, so we know your market. We support nine of the UK’s top 10 retailers - and we’re here to help you, too.

On time, and on budget

Every retailer is different but they all share one thing - a fast-paced environment. We keep up with your needs and deliver solutions to fit your budget.

End-to-end support

We’re here for you every step of the way, from developing a roadmap to finding new technology, with security experts to ensure your business is always protected.

We know retail

We’re a retailer, so we know your market. We support nine of the UK’s top 10 retailers - and we’re here to help you, too.

Insights and case studies

Find out more about how we’ve helped businesses transform.

Improving the retail experienceIt’s time to make more of digital – in store and online.
Why BT Retail (PDF)
Securing a digital retail enterpriseRecommendations for reducing risk.
Read about security developments (PDF)
Security benefits of digital transformationAdvice from our head of ethical hacking services.
Designing the future
Transforming customer serviceHow we transformed customer service operations for national retailer Screwfix.
See our Screwfix case study
A business success storySee behind the scenes at a young pet food sales business.
Helping Pet Food Online
A good betHow we helped Coral Racing.
Transforming Coral Racing