card payment transaction

Retail solutions

Create an outstanding customer experience with our retail solutions. Effortlessly blend digital and in-store interactions, enhance efficiency, and elevate your brand to success.

Enhancing digital customer journeys

Count on our experience delivering innovative retail solutions.

  • End-to-end integration

    We offer seamless integration across your retail ecosystem – bringing together tech, logistics, and customer touchpoints for a great experience.

  • Cutting-edge technology

    BT collaborates with tech innovators, providing your business with state-of-the-art solutions that enhance your digital journey.

  • Customer-centric approach

    Our focus helps improve the loyalty and engagement of your customers, helping your brand stand out in the evolving retail market.
Discover how we’re rethinking retail
Discover how we’re rethinking retail

Connectivity is the digital backbone of retail operations and customer experience. Check out our digital eBook to learn more about connectivity and security.

Read the rethinking retail eBook
Transform your retail offering

Create connected, innovative customer experiences with BT’s infrastructure and connectivity.

Supporting the National Trust for a fully connected future

Discover how SD-WAN with BT is powering the National Trust, creating a more secure and resilient connection with flexibility for the future.

The future of retail is here

Discover how BT and EE are helping retailers, like EE, to use connectivity to empower staff and do the best for your customers by creating digital-first environments.

Digital industries for retail and consumer goods

Learn how edge intelligence and AI are transforming retail, allowing for greater security, real-time data transfer and opportunities for personalisation.

Digital retail solutions

Find out how to transform the shopping experience from warehouse to online and in-store.

We chose BT because we share a focus on delivering standout customer experiences. Our digital plans demand full visibility, control and security of applications and data crossing our network so we can join up in-store and online experiences for customers and colleagues alike.
Steve RempelSenior Vice President and International Chief Information Officer, Walgreens
Read our network connectivity study
Read our network connectivity study

Investing in networks can boost productivity, create 243,000 jobs and drive innovation in retail, finance and healthcare - reshaping how business works, connects and grows by 2030.

Network connectivity: The future unlocked
Check out an interconnected supply chain
The power of an interconnected supply chain

Improve every customer interaction. We'll help you simplify your infrastructure and connect your stores, warehouses, and head office to give your teams the necessary visibility. Give your customers the seamless service they expect, from in-store to their front door.

Check out an interconnected supply chain
Innovative tech trends driving the consumer goods industry
Innovative tech trends driving the retail industry

The future of retail is here, and to stay ahead of the curve, retailers need to embrace digital transformation.

Take a look at our latest whitepaper to discover what the future of retail will look like, and how we can set you up with the tools and expertise to lead it.

Download the future of retail whitepaper
Complete solutions for productivity, safety, and wellbeing on the move
Complete solutions for productivity, safety, and wellbeing on the move

Discover how we support field workers from various industries with devices, connectivity, security, wellbeing and more. With case studies from real field workers, find out how BT can support your industry.

Read our industry field workers page
young lady supermarket shopping

Uncover real-life retail success

Explore our retail case studies and discover how BT can support businesses like yours.

Explore retail case studies

Explore the latest retail insights

AI analytics smart store
DIGITAL TRANSFORMATION
February 19, 2024
Harnessing the power of AI and analytics to create a smart store
Connectivity
DIGITAL TRANSFORMATION
February 19, 2024
Connecting your retail estate and ecosystem
Increasing customer experience
DIGITAL TRANSFORMATION
February 19, 2024
Driving customer experience and engagement in retail
AI analytics smart store
DIGITAL TRANSFORMATION
February 19, 2024
Harnessing the power of AI and analytics to create a smart store
Connectivity
DIGITAL TRANSFORMATION
February 19, 2024
Connecting your retail estate and ecosystem
Increasing customer experience
DIGITAL TRANSFORMATION
February 19, 2024
Driving customer experience and engagement in retail

Discover more solutions

Digital workplace
man at work on his laptop

Empower your people to work effectively, anywhere. Improve your agility and productivity with mobile, network and unified collaboration technologies.

Explore Digital workplace
Security Consulting

Take a proactive approach to security and predict threats before they happen – all with security products from BT. Discover more today.

Explore Security Consulting
Managed cloud solutions
server room

Your network needs to evolve to meet the changing needs of your business. We can deliver a network to help you thrive now, and into the future.

Managed cloud solutions