Retail solutions

Create an outstanding customer experience with our retail solutions. Effortlessly blend digital and in-store interactions, enhance efficiency, and elevate your brand to success.

Enhancing digital customer journeys

Count on our experience delivering innovative retail solutions.

  • End-to-end integration

    We offer seamless integration across your retail ecosystem – bringing together tech, logistics, and customer touchpoints for a great experience.

  • Cutting-edge technology

    BT collaborates with tech innovators, providing your business with state-of-the-art solutions that enhance your digital journey.

  • Customer-centric approach

    Our focus helps improve the loyalty and engagement of your customers, helping your brand stand out in the evolving retail market.

Digital industries for retail and consumer goods

Discover how BT can support the digital journey for retail and consumer goods verticals.

Discover how we’re rethinking retail

Connectivity is the digital backbone of retail operations and customer experience. Check out our digital eBook to learn more about connectivity and security.

Read the rethinking retail eBook

We chose BT because we share a focus on delivering standout customer experiences. Our digital plans demand full visibility, control and security of applications and data crossing our network so we can join up in-store and online experiences for customers and colleagues alike.

Steve RempelSenior Vice President and International Chief Information Officer, Walgreens

Read our network connectivity study

Investing in networks can boost productivity, create 243,000 jobs and drive innovation in retail, finance and healthcare - reshaping how business works, connects and grows by 2030.

Network connectivity: The future unlocked

The power of an interconnected supply chain

Improve every customer interaction. We'll help you simplify your infrastructure and connect your stores, warehouses, and head office to give your teams the necessary visibility. Give your customers the seamless service they expect, from in-store to their front door.

Check out an interconnected supply chain

Innovative tech trends driving the retail industry

The future of retail is here, and to stay ahead of the curve, retailers need to embrace digital transformation.

Take a look at our latest whitepaper to discover what the future of retail will look like, and how we can set you up with the tools and expertise to lead it.

Download the future of retail whitepaper

Complete solutions for productivity, safety, and wellbeing on the move

Discover how we support field workers from various industries with devices, connectivity, security, wellbeing and more. With case studies from real field workers, find out how BT can support your industry.

Read our industry field workers page

Uncover real-life retail success

Person in supermarket buying fresh produce

Explore our retail case studies and discover how BT can support businesses like yours.

Explore retail case studies

Explore the latest retail insights

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Connectivity

Digital transformation

Connecting your retail estate and ecosystem

19 February 2024
Increasing customer experience

Digital transformation

Driving customer experience and engagement in retail

19 February 2024

Discover more solutions

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Digital workplace

Empower your people to work effectively, anywhere. Improve your agility and productivity with mobile, network and unified collaboration technologies.
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Security Consulting

Take a proactive approach to security and predict threats before they happen – all with security products from BT. Discover more today.
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Managed cloud solutions

Your network needs to evolve to meet the changing needs of your business. We can deliver a network to help you thrive now, and into the future.