Choose from our range of contact centre solutions for corporations. Streamline your customer interactions and gain insights for smart decision-making.
Choose from our range of contact centre solutions for corporations. Streamline your customer interactions and gain insights for smart decision-making.
Solutions that align with corporate goals
Solutions that align with corporate goals
Our contact centre solutions optimise efficiency across your organisation, so you can focus on delivering strategic value.
Increase customer engagement
Manage customer interactions on a global scale and engage customers on the channels of their choice.
Improve efficiencies at scale
Reduce call handling times and optimise agent productivity with advanced enterprise-grade technology.
Work smarter
Make data-driven decisions with confidence, with a comprehensive, unified view of customer behaviour across business units.
Increase customer engagement
Manage customer interactions on a global scale and engage customers on the channels of their choice.
Improve efficiencies at scale
Reduce call handling times and optimise agent productivity with advanced enterprise-grade technology.
Work smarter
Make data-driven decisions with confidence, with a comprehensive, unified view of customer behaviour across business units.
Why choose BT for customer contact
Choose a partner you can trust to transform your customer contact. We’ve established over 4,000 contact centres globally.
Global presence
With a presence in over 180 countries, we can help you establish a contact centre anywhere, and let customers get in touch from across the world.
Premium partnerships
Our ecosystem of partners means we can integrate your day-to-day applications, contact centre solutions and unified communications.
Trusted
Companies around the world trust us to help them move to the cloud, transform their customer service and protect what matters most.
Data compliant
You're in safe hands. We're trusted by global organisations to deliver critical communications in regulated environments.
Global presence
With a presence in over 180 countries, we can help you establish a contact centre anywhere, and let customers get in touch from across the world.
Premium partnerships
Our ecosystem of partners means we can integrate your day-to-day applications, contact centre solutions and unified communications.
Trusted
Companies around the world trust us to help them move to the cloud, transform their customer service and protect what matters most.
Data compliant
You're in safe hands. We're trusted by global organisations to deliver critical communications in regulated environments.
We do more for your business
Sustainability
We’re committed to hitting net zero by 2031. We’re also helping our customers reduce CO2 emissions by 60 million tonnes by 2030. Discover more about our sustainability commitment, for our business and yours.
We’re committed to hitting net zero by 2031. We’re also helping our customers reduce CO2 emissions by 60 million tonnes by 2030. Discover more about our sustainability commitment, for our business and yours.
We’re committed to hitting net zero by 2031. We’re also helping our customers reduce CO2 emissions by 60 million tonnes by 2030. Discover more about our sustainability commitment, for our business and yours.
We’re committed to hitting net zero by 2031. We’re also helping our customers reduce CO2 emissions by 60 million tonnes by 2030. Discover more about our sustainability commitment, for our business and yours.
Global Fabric simplifies cloud connectivity, security, and infrastructure for organisations, enabling you to build a programmable cloud-centric network.
Global Fabric simplifies cloud connectivity, security, and infrastructure for organisations, enabling you to build a programmable cloud-centric network.
Global Fabric simplifies cloud connectivity, security, and infrastructure for organisations, enabling you to build a programmable cloud-centric network.
Global Fabric simplifies cloud connectivity, security, and infrastructure for organisations, enabling you to build a programmable cloud-centric network.
