Government as a Platform, powered by BT and Avaya, is a secure, managed and unified communications solution designed specifically for the Public Sector.
Government as a Platform, powered by BT and Avaya, is a secure, managed and unified communications solution designed specifically for the Public Sector.
Government as a Platform, powered by BT and Avaya, is a fully managed platform, run from secure UK data centres with sovereignty of your data.
Whether you need a fully managed cloud-based solution, an on-premises solution or a hybrid solution for complete flexibility, we’ve got your communication services covered.
Offering a true omnichannel contact centre experience, this service seamlessly integrates voice, video, email, web applications and instant messaging on a single, easy-to-use platform. Meet your people's expectations by giving them more ways to get in touch while improving your own internal communication.
Offering a true omnichannel contact centre experience, this service seamlessly integrates voice, video, email, web applications and instant messaging on a single, easy-to-use platform. Meet your people's expectations by giving them more ways to get in touch while improving your own internal communication.
Offering a true omnichannel contact centre experience, this service seamlessly integrates voice, video, email, web applications and instant messaging on a single, easy-to-use platform. Meet your people's expectations by giving them more ways to get in touch while improving your own internal communication.
Offering a true omnichannel contact centre experience, this service seamlessly integrates voice, video, email, web applications and instant messaging on a single, easy-to-use platform. Meet your people's expectations by giving them more ways to get in touch while improving your own internal communication.
We’ll use our expertise and insight to setup, design and deliver a solution for the future. Whether that means breathing new life into your existing solution or building a new one from scratch, we can tailor everything to meet your specific needs.
And that’s not all. We’ll provide round the clock technical support and assistance to resolve any issues, as well as implementing system changes and upgrades.
Our secure solution lets you host multi-party audio and video conferencing so you can collaborate like never before, allowing you to solve problems faster. It also offers call logging and reporting for all internal and external calls, so you can improve the overall performance of your contact centre.
Plus, with your comms in the cloud, you can move from a capex to opex model to better manage your costs, and give you more flexibility to adapt and scale.
Our secure solution lets you host multi-party audio and video conferencing so you can collaborate like never before, allowing you to solve problems faster. It also offers call logging and reporting for all internal and external calls, so you can improve the overall performance of your contact centre.
Plus, with your comms in the cloud, you can move from a capex to opex model to better manage your costs, and give you more flexibility to adapt and scale.
Our secure solution lets you host multi-party audio and video conferencing so you can collaborate like never before, allowing you to solve problems faster. It also offers call logging and reporting for all internal and external calls, so you can improve the overall performance of your contact centre.
Plus, with your comms in the cloud, you can move from a capex to opex model to better manage your costs, and give you more flexibility to adapt and scale.
Our secure solution lets you host multi-party audio and video conferencing so you can collaborate like never before, allowing you to solve problems faster. It also offers call logging and reporting for all internal and external calls, so you can improve the overall performance of your contact centre.
Plus, with your comms in the cloud, you can move from a capex to opex model to better manage your costs, and give you more flexibility to adapt and scale.
Get up to speed with our unified communications and omnichannel contact centre solution by reading our Government as a Platform, powered by BT and Avaya, guide.
You certainly can, and this makes you well placed to migrate to Government as a Platform, powered by BT and Avaya. In many cases you can keep your existing handsets and retaining the look and feel of your current solution, while enjoying the benefits of unified communications plus the resilience and security of this solution.
Government as a Platform, powered by BT and Avaya, can seamlessly integrate your business critical applications, like Microsoft Teams, so you can effortlessly communicate between agents and citizens across a choice of contact channels - not just by phone.
You don’t just have to take our word for it. This service is currently relied on by some of our police forces, with more taking it up.
