Open new ways to communicate

Government as a Platform, powered by BT and Avaya, is a secure, managed and unified communications solution designed specifically for the Public Sector.

Open new ways to communicate

Government as a Platform, powered by BT and Avaya, is a secure, managed and unified communications solution designed specifically for the Public Sector.

Get in touch

Thinking of joining us?0800 345 798409:00 - 18:00 | Monday to Friday
Existing customers0800 085 595709:00 - 18:00 | Monday to Friday

Total peace of mind

Total peace of mind

Government as a Platform, powered by BT and Avaya, is a fully managed platform, run from secure UK data centres with sovereignty of your data.

Whether you need a fully managed cloud-based solution, an on-premises solution or a hybrid solution for complete flexibility, we’ve got your communication services covered.

  • Enable your people

    Give your staff the information they need, when they need it by connecting them with easy-to-use technology.
  • Control your budgets

    Opex-based pricing offers you a pay-as-you-go service, without the bill shock.
  • Safe and secure

    Our fully managed service is hosted in dual, geographically diverse and highly secure UK BT data centres, with round the clock support.
  • Enable your people

    Give your staff the information they need, when they need it by connecting them with easy-to-use technology.
  • Control your budgets

    Opex-based pricing offers you a pay-as-you-go service, without the bill shock.
  • Safe and secure

    Our fully managed service is hosted in dual, geographically diverse and highly secure UK BT data centres, with round the clock support.
business-woman-in-office

Say hello to your digital future

Offering a true omnichannel contact centre experience, this service seamlessly integrates voice, video, email, web applications and instant messaging on a single, easy-to-use platform. Meet your people's expectations by giving them more ways to get in touch while improving your own internal communication. 
business-woman-in-office

Say hello to your digital future

Offering a true omnichannel contact centre experience, this service seamlessly integrates voice, video, email, web applications and instant messaging on a single, easy-to-use platform. Meet your people's expectations by giving them more ways to get in touch while improving your own internal communication. 
business-woman-in-office

Say hello to your digital future

Offering a true omnichannel contact centre experience, this service seamlessly integrates voice, video, email, web applications and instant messaging on a single, easy-to-use platform. Meet your people's expectations by giving them more ways to get in touch while improving your own internal communication. 
business-woman-in-office

Say hello to your digital future

Offering a true omnichannel contact centre experience, this service seamlessly integrates voice, video, email, web applications and instant messaging on a single, easy-to-use platform. Meet your people's expectations by giving them more ways to get in touch while improving your own internal communication. 
city-birds-eye-view

With you every step of the way

We’ll use our expertise and insight to setup, design and deliver a solution for the future. Whether that means breathing new life into your existing solution or building a new one from scratch, we can tailor everything to meet your specific needs.

 

And that’s not all. We’ll provide round the clock technical support and assistance to resolve any issues, as well as implementing system changes and upgrades. 

business-woman-in-office

Better serve the public and reduce costs

Our secure solution lets you host multi-party audio and video conferencing so you can collaborate like never before, allowing you to solve problems faster. It also offers call logging and reporting for all internal and external calls, so you can improve the overall performance of your contact centre.

 

Plus, with your comms in the cloud, you can move from a capex to opex model to better manage your costs, and give you more flexibility to adapt and scale.

business-woman-in-office

Better serve the public and reduce costs

Our secure solution lets you host multi-party audio and video conferencing so you can collaborate like never before, allowing you to solve problems faster. It also offers call logging and reporting for all internal and external calls, so you can improve the overall performance of your contact centre.

 

Plus, with your comms in the cloud, you can move from a capex to opex model to better manage your costs, and give you more flexibility to adapt and scale.

business-woman-in-office

Better serve the public and reduce costs

Our secure solution lets you host multi-party audio and video conferencing so you can collaborate like never before, allowing you to solve problems faster. It also offers call logging and reporting for all internal and external calls, so you can improve the overall performance of your contact centre.

 

Plus, with your comms in the cloud, you can move from a capex to opex model to better manage your costs, and give you more flexibility to adapt and scale.

business-woman-in-office

Better serve the public and reduce costs

Our secure solution lets you host multi-party audio and video conferencing so you can collaborate like never before, allowing you to solve problems faster. It also offers call logging and reporting for all internal and external calls, so you can improve the overall performance of your contact centre.

 

Plus, with your comms in the cloud, you can move from a capex to opex model to better manage your costs, and give you more flexibility to adapt and scale.

city-birds-eye-view

Be there every time, on every channel

Get up to speed with our unified communications and omnichannel contact centre solution by reading our Government as a Platform, powered by BT and Avaya, guide.

Why BT

We combine deep expertise with extensive capabilities in cloud, networking, security and creating unified communication solutions. We’ll help you define your strategy and provide end-to-end management to simplify your operations.

We’re people obsessed

We put your people at the core of all solutions so they get a more enjoyable digital, physical and secure experience, which means they can work more efficiently and generate more value for you.

You can rely on our network

Our network is trusted by thousands of organisations to keep them safe. And our experts can work with multiple technologies and legacy systems to create a single, secure network for your business, too.

We’re security specialists

We protect governments, critical national infrastructure and global corporations from more than 6,500 daily cyber-attacks. This gives us an overview of the complex security threat landscape, so our 3,000 security experts can help better protect your organisation.

We’re investing in your future

We’ve invested £2.5 billion in research and development over the last five years. And we’ve filed more than 10,000 patents since 1990, so we’re always pushing the boundaries of how we can help you achieve your goals.

We’re people obsessed

We put your people at the core of all solutions so they get a more enjoyable digital, physical and secure experience, which means they can work more efficiently and generate more value for you.

You can rely on our network

Our network is trusted by thousands of organisations to keep them safe. And our experts can work with multiple technologies and legacy systems to create a single, secure network for your business, too.

We’re security specialists

We protect governments, critical national infrastructure and global corporations from more than 6,500 daily cyber-attacks. This gives us an overview of the complex security threat landscape, so our 3,000 security experts can help better protect your organisation.

We’re investing in your future

We’ve invested £2.5 billion in research and development over the last five years. And we’ve filed more than 10,000 patents since 1990, so we’re always pushing the boundaries of how we can help you achieve your goals.

FAQs

I’ve got an Avaya PBX/Contact Centre currently, can I upgrade it to Government as a Platform, powered by BT and Avaya?

You certainly can, and this makes you well placed to migrate to Government as a Platform, powered by BT and Avaya. In many cases you can keep your existing handsets and retaining the look and feel of your current solution, while enjoying the benefits of unified communications plus the resilience and security of this solution.

What if I’m already using Microsoft Teams for my unified communications?

Government as a Platform, powered by BT and Avaya, can seamlessly integrate your business critical applications, like Microsoft Teams, so you can effortlessly communicate between agents and citizens across a choice of contact channels - not just by phone.

How do I know Government as a Platform, powered by BT and Avaya, is a secure and resilient service?

You don’t just have to take our word for it. This service is currently relied on by some of our police forces, with more taking it up.

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