Field Force Automation for big-picture working

Give your mobile workforce a boost with accurate, real-time data that ensures you’ve got the right people in the right place, at the right time.

Discover a better way of working

Discover a better way of working

  • Accurate, real-time information

    Get up-to-date information on your work, resources and people, instantly communicate with your entire workforce and get the right person on the job.
  • Improved productivity

    When you choose our fully automated Field Force Automation (FFA), you’ll save time and money, so you can increase productivity and improve your customer service.
  • Bespoke service

    Whatever your needs, we’ll tailor our service to suit. And then we’ll roll it out to all your teams, so they have the tools they need for smarter working.

Taking care of your devices

Managing your mobile fleet can be time consuming. With Device Lifecycle Management, we’ll put together the perfect package to suit your needs and budget. Then we’ll manage your devices, organise upgrades and retire old ones, freeing up your team’s time to focus on what matters most to your business.

Your perfect package

Whether you need a complete new system upgrade or want FFA to integrate with your current systems, we’ve got a solution to suit.

Your perfect package

Whether you need a complete new system upgrade or want FFA to integrate with your current systems, we’ve got a solution to suit.

Your perfect package

Whether you need a complete new system upgrade or want FFA to integrate with your current systems, we’ve got a solution to suit.

Your perfect package

Whether you need a complete new system upgrade or want FFA to integrate with your current systems, we’ve got a solution to suit.

Why BT

FFA gives you the accurate, real-time information you need to get the job done.

A better way to work

We know FFA works, because we use it too. It’s made our team 36% more productive – and it can do the same for you.

Built to adapt

Whatever the size of your budget and workforce, we’ll tailor our services to meet your needs. And if your circumstances change, it’s easy to scale up or down.

One single supplier

We work with different vendors so you don’t have to. From software and devices to services, we bring everything together in one place.

A trusted partner

Our support team resolves 95% of queries first time. So when you work with us, you can be sure that you’re working with the experts.

A trusted partner

Our support team resolves 95% of queries first time. So when you work with us, you can be sure that you’re working with the experts.

A better way to work

We know FFA works, because we use it too. It’s made our team 36% more productive – and it can do the same for you.

Built to adapt

Whatever the size of your budget and workforce, we’ll tailor our services to meet your needs. And if your circumstances change, it’s easy to scale up or down.

One single supplier

We work with different vendors so you don’t have to. From software and devices to services, we bring everything together in one place.

A trusted partner

Our support team resolves 95% of queries first time. So when you work with us, you can be sure that you’re working with the experts.

A better way to work

We know FFA works, because we use it too. It’s made our team 36% more productive – and it can do the same for you.

Making sales count for the British Heart Foundation

BT’s Field Force Automation helped to turn donated goods into life-saving funds for the British Heart Foundation (BHF). Find out how FFA helped, and why mobile devices have become an integral part of how the BHF operates.

We can do so much more

Our services are not limited to digital transformation. We can tailor a package which will help you achieve your goals through the power of market-leading innovation.

How we will enable