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Network Services 3 framework

Easy access to telecoms services – from inter-site connectivity to emerging technologies, as well as Unified Comms – for the public sector, voluntary sector and charities.

Easy access to telecoms services – from inter-site connectivity to emerging technologies, as well as Unified Comms – for the public sector, voluntary sector and charities.

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BT Frameworks team0800 328 807709:00 - 17:00 | Monday to Friday (not bank holidays)

How the framework is structured

BT is placed on the following lots

Lot 1a: inter-site connectivity (WAN) / data access services

Wide area network (WAN) connectivity for the provision of a managed or unmanaged point-to-point or point-to-internet/cloud data only connection.

Lot 2a: intra-site connectivity (LAN)

Local area network (LAN) connectivity for the provision of services at a single site, multiple sites in the same locale, campus sites and metropolitan area sites.

Lot 3a: IoT and Smart Cities (smart shared and connected spaces)

Provision of solutions related to the delivery of Internet of Things (IoT) and Smart Cities (smart shared and connected spaces).

Lot 4a: Analogue telephony

Provision of digital communications services including IP Telephony, unified communications and collaborative software applications including audio & video conferencing and business enablement application software provided as on-premises, cloud-based or hybrid solutions.  

Lot 4b: Digital Communication Services (UC)

Provision of digital communications services including IP Telephony, unified communications and collaborative software applications including audio & video conferencing and business enablement application software provided as on-premises, cloud-based or hybrid solutions.

Lot 4c: Contact centre services

Provision of inbound and/or outbound contact centre management including automation and queuing and route the contact to a predefined destination both within the buyer’s technical domain and/or external to the buyer’s technical domain. 

Lot 4d: Inbound telephony services

Provision of geographic or non-geographic inbound call delivery and the ability to complete calls to a dedicated telephone number answered by multiple agents.

Getting started – your procurement options