AI Adoption Hub

Whether you're just getting started or looking to do more with AI, you'll find practical guidance to help you move forward with confidence.

Explore expert advice, ready-made prompts, security guidance and real-world examples to learn where AI can help your business, build new skills and support growth.

Understand AI

See where AI can save time and drive growth. Start with your everyday challenges.

The real cost of a missed enquiry call

Every missed call could be a potential missed opportunity. Discover the hidden cost of unanswered enquiries and where AI can help businesses stay responsive.

Turn more calls into customers

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REPORT

The AI Opportunity for Small Business

Read about the opportunities for small businesses to use AI to save time, boost growth and stay competitive.
This report from BT and Small Business Britain highlights real examples and practical tips to make AI work for your business.

ASSESSMENT

Should I use AI for this task? Take the 2-minute test

AI works best when it is matched to the job. Some tasks need a better starting point, some need a repeatable process, some need a customer call answered, and some still need the judgement only a person can bring.
Answer three quick questions and get a personalised recommendation in under two minutes. 
Take the 2-minute test now

Build AI skills

Ready to put AI to work? Build AI skills and confidence with practical resources and expert training.

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Webinar

AI: From curiosity to competitive advantage

Created with Small Business Britain, this session will help you understand where AI can make a difference, save time and build confidence using new tools.
Get practical advice from BT AI expert Detlef Nauck and real-world insights from business owner Michelle Scicluna.

Webinar

Practical ways to use AI to simplify life as a small business owner

Deen from BT explores how small businesses can use AI to save time, reduce admin and get more done every day.  
Watch to discover practical tips, real-world examples and simple ways to use AI across marketing, planning, customer service and more, helping you work smarter and focus on growing your business.

Secure AI

Make smarter AI decisions with expert guidance on choosing secure tools and staying in control.

Practical AI guardrails for growing businesses

A practical guide to using AI securely, protecting data and managing risk as your business grows.

Use AI with confidence

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Guide

12 questions to ask any AI vendor

This practical guide outlines 12 essential questions to help you assess potential suppliers, covering everything from data security and compliance to pricing, support and accountability. You'll also learn what warning signs to look for when evaluating responses.
Whether you're exploring AI for the first time or comparing providers, use this checklist to make more informed decisions and choose a supplier you can trust.

Guide

How to future-proof your business for AI cyber threats

For small and medium-sized businesses, cyber security threats are on the rise. In this guide, created in association with Be the Business, learn practical strategies to safeguard your organisation against emerging technology risks and real-world cyber threats.

Grow with AI

Understand see how businesses like yours are using AI to save time, work smarter and grow.

How BT’s AI Receptionist gave a law firm more time for the calls that matter

One receptionist, six areas of law and a busy phone line. AI Receptionist from BT now handles the routine calls, in and out of hours.

Law Firm: AI Receptionist case study

Boosting productivity with AI

Jamie, founder of Presto Coffee, explains how AI prompts have become a game changer in daily operations. Learn how they use AI to automate routine tasks, streamline processes, and free up time for decision-making.

Find out how Presto Coffee uses AI to save time and boost productivity

Why BT to understand, grow and build AI

AI that works for your business

Reduce missed opportunities, respond faster and save time. BT combines AI with the networks, phone systems and security services you already rely on.

Security built in

Use AI with confidence. We help you protect your people, devices and data, with security expertise that supports businesses across their networks, devices and cloud applications.

Support from the start

Get more than AI solutions. Our free AI Adoption Hub gives you practical guidance to help you identify opportunities, use AI responsibly and take the next step with confidence.

You might be interested in

Small business owner talking with customer

AI Receptionist from BT helps you capture more opportunities by answering calls, routing enquiries and booking appointments, even when you're busy.

Find out how it could support your business.

Explore AI Receptionist