BT and Cisco

Driving better business outcomes by combining BT managed services with Cisco expertise, to help customers adopt technology faster, reduce risk, optimise performance, and maximise value from their investments.

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BT and Cisco: The Customer Success Model

We have been a Cisco partner for over 30 years and have achieved Cisco's highest certification tier Cisco Preferred Partner, spanning multiple solution portfolios. Additionally, we are one of the first partners to align to Cisco's Customer Success Model, achieving CX accreditation in August 2021.

Following this, we have built a dedicated customer success practice into a highly experienced function, focused on driving measurable business outcomes.

This includes accelerating adoption, identifying expansion opportunities, protecting revenue, and delivering clear return on investment for our customers. This is central to how we deliver sustained success and growth for our customers in an increasingly consumption led world.

Cisco Enterprise Agreement

  • Easy to buy

    You receive a single agreement term, and portal for managing license and support entitlements.

  • Effective tools

    Get real-time insights into license consumption entitlements and transactions with AI- powered digital experience, reporting, inventory and license management.

  • Easy to manage

    Financial predictability, lower cost, better visibility with Enterprise Agreement Workspace.
More on the Cisco Enterprise Agreement

BT awards at Cisco 2025 partner summit

Global Networking Partner of the Year

    

EMEA Networking Partner of the Year

    

UK&I Networking Partner of the Year

    

UK&I Service Provider Partner of the Year

    

UK&I Sustainability Partner of the Year

            

Network infrastructure in the digital workplace

Transform your business with this versatile cloud-based network solution that offers flexibility, control, and cutting-edge security.

Discover network infrastructure

Our Cisco solutions

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Webex Calling

Turn Webex into a cloud-based phone system with the power of our global voice network.

Webex Contact Centre

Manage your contact centre needs with a flexible cloud platform that combines with your on-premise call centre solution.

One Cloud Cisco

A unified cloud-based communication solution for voice, instant messaging, video, desktop sharing, and more.
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Cisco Enterprise Agreement with BT

A Cisco Enterprise Agreement (EA) can unlock the full potential of Cisco technology suites. Let BT seamlessly integrate Cisco EA benefits into your lifecycle journey.
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LAN for smart, more sustainable workplaces

Transform your workplaces to drive better outcomes in sustainability, building efficiency, and employee experience.
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SD-WAN

Transform your business with this versatile cloud-based network solution that offers flexibility, control, and cutting-edge security.