What is an Enterprise Agreement?

An Enterprise Agreement offers you more than just a service agreement. Enterprise Agreements provide access across Cisco’s entire software and services portfolio under a single, simplified agreement. 



With an Enterprise Agreement, businesses get easy access to the Cisco technologies they need to expand and accelerate at speed. It not only simplifies purchasing, it offers a future proof software subscription strategy that delivers greater value, agility, and flexibility for your organisation.

Easy to buy

You receive a single agreement, term,
and portal for managing licence and
support entitlements.​

Easy to onboard

When you purchase through an Enterprise Agreement, your initial purchase as well as any suites you subsequently purchase co-term to your
original Enterprise Agreement contract.​

Easy to manage

Financial predictability, lower cost, better visibility with Enterprise Agreement Workspace.​

Effective reporting​

View and download your licence
entitlements so you’re in control of your
usage.​

Effective tools

Get real-time insights into licence
consumption entitlements and
transactions with AI-powered digital
experience, reporting, inventory and
license management.​

Easy license generation

Add and view devices. Generate and
fulfil new licence requests, provisions,
and licence migration.​

Accelerate success with a Cisco Enterprise Agreement

The Cisco Enterprise Agreement brings you the range of Cisco’s entire software and service portfolio under a single and simplified agreement.​

Exceptional value​

Maximise your technology investment
with access to exclusive offers,
incentives, and guaranteed price
protection.​

Budgeting and forecasting

The enterprise agreement allows you to plan your budget and forecast your software licensing spend across all the different licence types.

Flexibility and control

Enable new software and features on your devices and add services as per your business requirements with ease.

Easy to consume​

On-demand deployment, anytime access to new software, and True Forward (no retroactive software billing).​

Adding services

Technical support for hardware and software, ensuring predictability and avoiding yearly price fluctuations. Scalability, cost efficiency, and long-term support services in a single co-termed contract​

Why BT for a Cisco Enterprise Agreement?

With a 30-year partnership, BT and Cisco bring together skills and expertise, delivering excellence in technology solutions.

Better together with BT and Cisco

Our long-standing partnership has evolved from traditional networking solutions to advanced technologies like SD-WAN, security and AI-driven innovations.

Dedicated support and processes

Equipped with the right skills, our team comprehends your business needs and drives you towards success. Customised processes shape your journey, enhancing your overall experience.

Customer Success Team

Comprehensive resources for successful user adoption. Get more value from your cyber technology by combining BT’s expertise with Cisco’s deep product insight.

Tailored expertise

We have the tools, people and processes to better understand the needs of our customers and deliver solutions required to create a great and consistent user experience.   

Frequently asked questions

  • Easy to buy: you receive a single agreement, term, and portal for managing licence and support entitlements.

  • Easy to consume: on-demand deployment, anytime access to new software, and True Forward (no retroactive billing).

  • Easy to manage: financial predictability, lower cost, and better visibility with EA Workspace

The Cisco Enterprise Agreement has a minimum contract length of three years. EA contracts generally span 3–5 years.

Cisco Enterprise Agreements cover a range of technologies including: 

  • Networking Infrastructure (Cisco WAN, LAN, and WiFi) 
  • Applications Infrastructure (ThousandEyes, AppDynamics)
  • Collaboration (Webex) 
  • Security (Zero Trust, Cloud, and Network Security)
  • Services (Support and Lifecycle)

Your BT account team can check your existing Cisco licence inventory and, along with any new licence requirements, generate an EA proposal. 
Contact your BT account manager for more information.

EA True Forward with Cisco ensures cost efficiency by charging only for additional software licence usage from the next contractual anniversary date, unlike conventional, backdated True-Up procedures.