One off incident
£25.00Per incident, per PC (ex VAT)
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Perfect if you need help NOW - Whatever time of day it is
- Help right now if you need it
- Simple one off charge for a single incident
- Available 24 hours a day
- One phone call of up to 45 minutes
- Immediate remote intervention
12 month service
£11.00 Per PC, per month (ex VAT)
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Perfect if you want year long peace of mind
- Online only: Get 12 months for the price of 9†
- Full cover on a one year contract
- Expert technical help whenever you need it
- Single point of contact for your IT queries
See our full
feature list for what we cover.
Terms & conditions apply.
Note: As from July 2009 monthly price per PC will increase to £11 for a 1 year term, £10.50 for a 2 year term, and £10 for a 3 year term. All prices ex VAT. This will affect existing customers and all new orders.
One happy customer has even written a poem about our IT Support Manager service.
If you need help with a PC problem NOW, this is the service for you.
"The people on the BT help desk are always very friendly and polite. They work fast, and solve problems in a truly expert fashion." Audrey Pearce,
Eagles Canyon April 2009.
All you need to do is place an online order now and we will provide you with...
- an 0800* telephone number to call the technical helpdesk for immediate assistance
- a reference number to quote to the technical helpdesk
Call the 0800 phone number right away, quote the reference, and you can speak to one of our highly trained UK based IT specialists - no matter what time of day or day of the week it is.
No technical support fee will be charged until we agree how we can help you and then it's £25 ex VAT per incident.
Our specialist can securely access your computer for remote diagnostics to ascertain the problem, and give you clear help and advice as required.
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Online only Special offer: Order a 12 month ITSM PC subscription online today and you will get the first 3 months of the service refunded after one month†.
IT Support Manager is convenient and only costs £11 per month, per computer, BUT join the ever growing ranks of our highly satisfied customers today and save some money by getting 12 months for the price of 9†.
Once you have subscribed to IT Support Manager PC and we have set up your account, you'll get unlimited access to our specialist team 24 hours a day, 365 days a year including Christmas Day and Boxing Day.
"In my opinion it's like car insurance; you'd be mad not to have it" Alan Godfrey Company founder AGM, April 2009.
Whenever you need to call us...
- You get instant access to our UK based technical IT support help desk - 24/7 365 days a year contactable via our 0800
- We can access your computer remotely and securely to actually see and diagnose the problem
- We'll give you advice on how to get the best from most of the latest Microsoft® Office software (including XP and Windows Vista®), email, and Wi-Fi
- Our IT support experts can usually fix networking or set-up issues in a few minutes
This offer is a unique opportunity to find out why over 48,000 businesses rely on IT Support Manager to reduce their costs and keep their IT running smoothly.
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BT IT Support Manager for PCs
