We’ll succeed by helping solve the problems faced by customers and societies – creating products and services that directly address them in a responsible, inclusive and sustainable way.
Sustainability – let's get there together
BT’s plan for a cleaner future is collaborative, always-on and driven by digital. Are you in?
BT’s plan for a cleaner future is collaborative, always-on and driven by digital. Are you in?
“What can we do?”
No sustainability question matters more. We don’t have all the answers – but we know that by joining customers and suppliers on the shared journey to net zero, we’ll all get there faster.
So, what is BT Enterprise doing to reduce our impact on the planet, what have we done already, and what’s next?
The BT Manifesto
Creating a brighter, more sustainable future
Our BT Manifesto holds us to account and makes sure we live up to our purpose ‘We connect for good’ – our promise to create a brighter, more sustainable future. By 2030, we’ll be a circular business. That means extending the life cycle of products; reshaping and keeping materials in the game for as long as possible. Sharing, repairing, refurbishing and recycling.
Our BT Manifesto holds us to account and makes sure we live up to our purpose ‘We connect for good’ – our promise to create a brighter, more sustainable future. By 2030, we’ll be a circular business. That means extending the life cycle of products; reshaping and keeping materials in the game for as long as possible. Sharing, repairing, refurbishing and recycling.
Our BT Manifesto holds us to account and makes sure we live up to our purpose ‘We connect for good’ – our promise to create a brighter, more sustainable future. By 2030, we’ll be a circular business. That means extending the life cycle of products; reshaping and keeping materials in the game for as long as possible. Sharing, repairing, refurbishing and recycling.
Our BT Manifesto holds us to account and makes sure we live up to our purpose ‘We connect for good’ – our promise to create a brighter, more sustainable future. By 2030, we’ll be a circular business. That means extending the life cycle of products; reshaping and keeping materials in the game for as long as possible. Sharing, repairing, refurbishing and recycling.
60 million tonnes less by 2030
We're committed to helping our customers reduce CO2 emissions by 60 million tonnes by March 2030. Impossible to picture, but possible to achieve through responsible, forward thinking digital products and services. And that's just the start.
We're committed to helping our customers reduce CO2 emissions by 60 million tonnes by March 2030. Impossible to picture, but possible to achieve through responsible, forward thinking digital products and services. And that's just the start.
We're committed to helping our customers reduce CO2 emissions by 60 million tonnes by March 2030. Impossible to picture, but possible to achieve through responsible, forward thinking digital products and services. And that's just the start.
We're committed to helping our customers reduce CO2 emissions by 60 million tonnes by March 2030. Impossible to picture, but possible to achieve through responsible, forward thinking digital products and services. And that's just the start.
Making connections to create change
We can’t get there alone. But together, the global tech sector can prevent 8.5 gigatonnes of CO2e emissions in the next eight years. For companies like us, that means using our scale, stature and innovation to make the connections that bring real change.
We can’t get there alone. But together, the global tech sector can prevent 8.5 gigatonnes of CO2e emissions in the next eight years. For companies like us, that means using our scale, stature and innovation to make the connections that bring real change.
We can’t get there alone. But together, the global tech sector can prevent 8.5 gigatonnes of CO2e emissions in the next eight years. For companies like us, that means using our scale, stature and innovation to make the connections that bring real change.
We can’t get there alone. But together, the global tech sector can prevent 8.5 gigatonnes of CO2e emissions in the next eight years. For companies like us, that means using our scale, stature and innovation to make the connections that bring real change.
Net zero by 2031
In 2021, we shaved 15 years off our pathway to net zero for our own operations – we’ll now hit our target by March 2031.
We also set a net zero target of March 2041 for our supplier and customer emissions – a journey we’ll join them on each step of the way.
These pledges build on our work so far. Since 2016/17 we’ve reduced our scope 1 and 2 emissions (the ones we’re directly responsible for) by 55% in the last 5 years by:
- Using 100% renewable electricity
- Using more electric vehicles (EVs)
- Decarbonising our buildings
- Cutting supplier and scope 3 carbon emissions by 28%
- Supporting SMEs to set their own net zero targets through the SME Climate Hub, a global initiative enabling businesses to build resilience for the future
In 2021, we shaved 15 years off our pathway to net zero for our own operations – we’ll now hit our target by March 2031.
We also set a net zero target of March 2041 for our supplier and customer emissions – a journey we’ll join them on each step of the way.
These pledges build on our work so far. Since 2016/17 we’ve reduced our scope 1 and 2 emissions (the ones we’re directly responsible for) by 55% in the last 5 years by:
- Using 100% renewable electricity
- Using more electric vehicles (EVs)
- Decarbonising our buildings
- Cutting supplier and scope 3 carbon emissions by 28%
- Supporting SMEs to set their own net zero targets through the SME Climate Hub, a global initiative enabling businesses to build resilience for the future
Outside the box: Our Green Tech Innovation platform
In partnership with Plug and Play, we also scout and then work with ambitious tech scale-up partners to find breakthroughs that speed up the race to net zero.
We’re working with iOpt and their award-winning IoT (Internet of Things) platform to improve conditions for tenants – reducing maintenance costs and engineer visits – as part of our ‘Smart Places’ IoT portfolio.
We work with EverImpact trialling sensors on our next-generation Street Hub units, as well as using their satellite data and AI to give real-time data on air pollution to local councils.
We’re partnering with the Manufacturing Technology Centre, to help fast moving consumer goods companies rethink their shop floor with a sustainability lens and move to circular strategies.
Proudly leading the way
CDPSix years on the climate A-List (top 2% of over 13,000 global reporters)
Recognised as a Supplier Engagement Leader
EcovadisPlatinum rating (top 1% of 6,000 companies assessed worldwide)
EcoactThird in the EcoAct FTSE 100 Sustainability Reporting Index, and seventh globally
TortoisLeading telecoms company in the ‘Tortoise Responsibility100’
Seventh overall in the UK FTSE100
First in the UK FTSE100 for ‘Tortoise Climate100’
It’s been a very exciting year for us – we hope that by leading by example we can inspire others to take action. It’s within our hands to catalyse carbon reduction throughout all sectors of the economy.
How we're helping
Reduce emissions... by going digital
Video calls and remote working probably still play some role in your post-lockdown workplace – and the environmental wins are real. Enterprise helps customers do the things they do in the office at home, with solutions like Microsoft Teams, MiCloud and Cloud Work keeping non-essential travel, non-essential.
Video calls and remote working probably still play some role in your post-lockdown workplace – and the environmental wins are real. Enterprise helps customers do the things they do in the office at home, with solutions like Microsoft Teams, MiCloud and Cloud Work keeping non-essential travel, non-essential.
Video calls and remote working probably still play some role in your post-lockdown workplace – and the environmental wins are real. Enterprise helps customers do the things they do in the office at home, with solutions like Microsoft Teams, MiCloud and Cloud Work keeping non-essential travel, non-essential.
Video calls and remote working probably still play some role in your post-lockdown workplace – and the environmental wins are real. Enterprise helps customers do the things they do in the office at home, with solutions like Microsoft Teams, MiCloud and Cloud Work keeping non-essential travel, non-essential.
Reduce energy use... with cloud alternatives
More and more workplaces are retiring old, energy-hungry tech and going virtual. By shaking off the burden of powering and cooling old infrastructure, we can help you reduce power usage, carbon emissions and spending all in one go.
More and more workplaces are retiring old, energy-hungry tech and going virtual. By shaking off the burden of powering and cooling old infrastructure, we can help you reduce power usage, carbon emissions and spending all in one go.
More and more workplaces are retiring old, energy-hungry tech and going virtual. By shaking off the burden of powering and cooling old infrastructure, we can help you reduce power usage, carbon emissions and spending all in one go.
More and more workplaces are retiring old, energy-hungry tech and going virtual. By shaking off the burden of powering and cooling old infrastructure, we can help you reduce power usage, carbon emissions and spending all in one go.
Cut waste... by rethinking and refurbishing
Think eSIM cards that are downloaded – not produced, packaged and discarded. Refurbished handsets which perform like new. Devices taken back by us to be recycled, reused or resold. We’re also committed to removing all single-use plastics and using only recycled materials for new BT product packaging and devices by the end of March 2023. Small, manageable changes on their own – but each one a worthwhile contribution to the bigger picture.
Think eSIM cards that are downloaded – not produced, packaged and discarded. Refurbished handsets which perform like new. Devices taken back by us to be recycled, reused or resold. We’re also committed to removing all single-use plastics and using only recycled materials for new BT product packaging and devices by the end of March 2023. Small, manageable changes on their own – but each one a worthwhile contribution to the bigger picture.
Think eSIM cards that are downloaded – not produced, packaged and discarded. Refurbished handsets which perform like new. Devices taken back by us to be recycled, reused or resold. We’re also committed to removing all single-use plastics and using only recycled materials for new BT product packaging and devices by the end of March 2023. Small, manageable changes on their own – but each one a worthwhile contribution to the bigger picture.
Think eSIM cards that are downloaded – not produced, packaged and discarded. Refurbished handsets which perform like new. Devices taken back by us to be recycled, reused or resold. We’re also committed to removing all single-use plastics and using only recycled materials for new BT product packaging and devices by the end of March 2023. Small, manageable changes on their own – but each one a worthwhile contribution to the bigger picture.
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