The Zoom Phone quick start guide assists account owners and admins with the initial setup and introduces Zoom Phone features including multiple sites, phone users, direct phone numbers, and auto receptionists.

Read more >

Get Zoom phone support with administrative and user phone settings, phone porting, and more to troubleshoot your technical issues.

Read more >

Includes:

• Getting started with Zoom Phone
• Settings and configuration for Zoom Phone
• Zoom Phone features
• Troubleshooting Zoom Phone

Explore the Zoom Community's to join the Phone System conversation and connect with other members.

Read more >

E-learning course. This set of courses takes you through the crucial steps needed to set up and configure Zoom Phone within your Zoom account. Upon successfully completing these courses you'll receive a downloadable certificate.

Enroll now >

Includes:

• Initially configure Zoom Phone
• Locate and explore account-level settings and policies
• Add users, acquire new phone numbers, and port existing numbers
• Assign calling packages and phone numbers
• Stay organized by creating & modifying sites
• Setup a call queue
• Configure an auto-receptionist

E-learning course. Automating how incoming calls are routed and handled can help you manage incoming calls.

Enroll now >

Includes:

Setup a call queue

• Add members
• Configure business hours, recorded greetings, and audio prompts
• Understand the differences between each call distribution method

Configure an auto receptionist

• Assign a phone number
• Configure business hours, recorded greetings, and audio prompts
• Build out an IVR
• Create an Auto Receptionist from scratch