Phone

Overview

Make and receive calls on your Zoom app from a PC or a mobile device. Features include call transfer, forwarding, recording, blocking, holding, delegating, parking, and voicemail. Learn more >

Guides

Quick start guide

Download our quick start guide.

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Getting started

This guide assists end users with setting up your Zoom Phone account and using essential features like making calls and checking voicemail..

Making and receiving calls

This articles describes the methods to place calls and the different call notifications.

Using in-call controls

In-call controls allows recording the call, adding another person to the call, or transferring the call.

Managing emergency location and addresses

Your emergency address is shared with your admin. In the event of an emergency call, it may be shared with the public safety answering point (for example, 9-1-1) and members of the account’s Internal Safety Response Team (if set up by your admin).

Further guides

Get Zoom phone support with administrative and user phone settings, phone porting and more to troubleshoot your technical issues.

Includes: