Overview
Make and receive calls on your Zoom app from a PC or a mobile device. Features include call transfer, forwarding, recording, blocking, holding, delegating, parking, and voicemail. Learn more >
Quick start guide
Download our quick start guide.
Getting started
This guide assists end users with setting up your Zoom Phone account and using essential features like making calls and checking voicemail..
Making and receiving calls
This articles describes the methods to place calls and the different call notifications.
Using in-call controls
In-call controls allows recording the call, adding another person to the call, or transferring the call.
Managing emergency location and addresses
Your emergency address is shared with your admin. In the event of an emergency call, it may be shared with the public safety answering point (for example, 9-1-1) and members of the account’s Internal Safety Response Team (if set up by your admin).
Further guides
Get Zoom phone support with administrative and user phone settings, phone porting and more to troubleshoot your technical issues.
Includes:
- Getting Started with Zoom Phone.
- Settings and Configuration for Zoom Phone.
- Zoom Phone Features.
- Troubleshooting Zoom Phone.
Pro tips
Hot keys and keyboard shortcuts.
Zoom Phone from the desktop application
In-call options in the desktop application
Zoom phone from the mobile app
In-call options in the mobile app
E-learning course
Getting started with Zoom Phone learning plan.