This platform allows for improved and simplified experiences for hybrid work across the entire Webex Suite, with common architecture, administration, and integrations. It converges the meeting experience across Webex applications and devices, and unlocks potential for continuous collaboration before and after a meeting, with rich real-time experiences. For an overview, watch Welcome to the Webex Suite meeting platform

Summary of the recent releases are below. 

• Webinars on Webex Suite meeting platform

Webex Webinars are moving to Webex Suite meeting platform. This platform improves and simplifies hybrid work across the entire Webex Suite, and incorporates AI-based experiences, with common architecture, administration, and integrations. The new platform converges the webinar experience across Webex applications and devices, and delivers continuous collaboration before, during, and after the webinar.

To check if you are on this new platform and read about key changes, new, and forthcoming features, see more about the Webex Suite meeting platform.

• Turn off remote control for all attendees—Windows, Mac, iPhone, iPad, and Android

During a meeting, anyone can request control of the screen or application that’s being shared. If you're the host or cohost and want to ensure a secure and controlled environment, prevent attendees from requesting control of the shared screen or application. The host, cohosts, and the presenter will still be able to request control of the shared content.

See Turn off remote control in a Webex meeting.

• Turn off annotation for all attendees—Windows, Mac, iPhone, iPad, and Android

If you're in a meeting and someone shares their screen or an application, you can ask the presenter if you can annotate the content they’re sharing. However, if you're the host or cohost and want to keep the presentation focused, you can prevent attendees from requesting to annotate. The host, cohost, and presenter are still able to annotate the shared content.

See Turn off annotation in a Webex meeting.

• Control who participants can chat with during a meeting—Windows and Mac

As a host or cohost, minimise distractions during your meeting by changing the chat privileges. You can stop participants from chatting publicly with everyone. You are also able to prevent participants from chatting privately with other participants, the presenter, and the host and cohost. By adjusting these privileges, you ensure a more focused and engaging meeting environment.

See Specify who participants can chat with in a Webex meeting.

• Download in-meeting chat messages—Windows and Mac

You can download the chat messages from your meeting and share them with others.

The messages are saved as a text file in your Downloads folder. They're in a folder named <Meeting Name_yyyymmdd>, for example, Sales_Review_20250515 or Jessica Larson’s Personal Room_20250513.

See Webex App | Access and download chat messages after the meeting.

• Invite a Cisco or third-party SIP device to an in-progress meeting—Windows and Mac

From More options or the participants panel, click Invite and remind > Devices. You can either search for the device by name or directly enter the device's video address. The device then receives a call from the meeting, allowing its user to join seamlessly.

See Invite a device to your in-progress Webex meeting.

• Enhanced join experience for guest users—Web

This feature is currently available on Webex online free and paid plans. It will be available on all Webex enterprise plans in April (45.4). This feature will first be available to select customers before being released to everyone.

When you join a meeting as a guest using your browser, you'll find the process is now quicker and easier. You can enter your name and, if required, your email address right on the meeting preview page where you see your self view and adjust your audio and video settings. If you prefer, there's also an option to sign in before joining.

If you're joining a Personal Room meeting on a Webex site with CAPTCHA enabled, you need to complete the CAPTCHA before reaching the meeting preview page. After that, just enter your name and, if required, email address to join the meeting as usual.

• Omnissa Horizon support—Windows VDI, Mac VDI, and Linux VDI

Omnissa Horizon , previously known as VMware Horizon, is supported across all platforms. Ensure you upgrade to Omnissa Horizon to enjoy the full support benefits.

• Support for Jabra headset controls—Linux VDI

You can now use your Jabra headset controls during meetings on Linux-based thin client VDI environments. For a detailed list of supported platforms and models, see Webex App | Headset Support.

• Webex App VDI supports Windows App

With Webex App VDI, you can enhance your virtual desktop experience of meeting using Windows App. This app acts as your gateway to Azure Virtual Desktop (AVD) and Windows 365 (W365), replacing the old remote desktop application. You will be able to seamlessly connect to virtual desktops on AVD and W365 through the Windows App with optimised media.

• Share options can be saved for future meetings—Windows and Mac

If you consistently use the same settings when you share content, for example, you always select Share computer audio, the app can now remember your preferences. This means you won't need to set them every meeting.

During a meeting, access the settings from the Share content window. When you are not in a meeting, go to Settings > Sharing content and select your preferences under Resolution and frame rate and Sharing options.

See Optimize the resolution and frame rate of shared content in a Webex call or meeting. Webex, Share computer audio when you share content in a Webex call or meeting, and Show yourself in front of your presentation in a Webex meeting.

• Access in-meeting chat in your meeting recordings—Windows, Mac, and Web

When you play back a recording on the Webex Suite meeting platform, the public chat messages from your meeting display directly in the recording player. Click the speech bubble icon to relive the full chat experience including reactions, GIF links, markdown formatting, clickable links, and threaded conversations.

Each chat message is accompanied by the sender's profile picture, making it easy to identify participants.

Remember, chat content in meeting recordings is read-only and can’t be edited.

See Webex App | View meeting recordings in your calendar and Webex App | View your meeting recordings in a space.

• Arrow pointer for annotation—Windows, Mac, iPhone, iPad, and Android

When you annotate on shared content, you can now use an arrow to point out exactly what you are discussing. Simply click anywhere on the screen, and your arrow pointer moves to that spot, making it easy for others to follow along.

Each participant has one arrow pointer. Your arrow pointer has your name on it, and you can choose a color for it.

See Webex App | Mark up shared content with annotations.

• Choose the maximum layout resolution for incoming video, up to 4K Ultra HD (2160p)—Windows and Mac

You can choose the maximum layout quality for your incoming video. While your Webex administrator sets a default quality for your organisation, you can customise your experience by selecting from a range of options, starting from basic quality all the way up to the highest your device supports, including 4K Ultra HD (2160p) as the new maximum. The resolution you actually experience depends on several factors including your computer's performance, your screen's resolution, the size of the Webex App window, bandwidth, the resolution other participants are sending, the number of participants in the meeting, and more.

See Choose the maximum layout quality for incoming video in a Webex meeting.

• Set sound notifications for meetings—Windows, Mac, iPhone, iPad, and Android

Never miss a meeting again! Set your app to play a ringtone when a scheduled meeting is about to start. Along with the visual meeting notification that pops up, the ringtone ensures you are always on time.

A list of ringtones is provided directly in the app. Choose your favorite.

See Get a sound notification when a Webex meeting is about to start.

• Integrate your desk phone with Webex meetings—Windows and Mac

You can connect your desk phone to Webex App and then join meetings from both your phone and the app. Use your desk phone as your audio device and the app to view participants’ videos and share content.

Whether you mute, unmute, or adjust the volume in the app or directly on your phone, the audio stays perfectly synchronised in real time between the app and your phone.

This feature is available on Cisco Desk Phone 9800 Series with Webex Calling.

See Webex Companion with Desk Phone 9800 Series (Webex Calling).

• New audio device notifications—Windows and Mac

Now, we'll inform you about any changes to your audio devices, making it easier to switch devices when needed. Previously, it was unclear if your audio device switched successfully when you joined a meeting, which sometimes led to joining with no audio or poor audio quality. Here's how we improved it:

• You see notifications during the meeting only.
• Notifications only appear when an audio device is connected or disconnected.
• If an audio device is connected but not yet used, you get a notification with options to change the device or dismiss the notification.
• Notifications inform you when an audio device is connected and automatically switched to, or when a device is disconnected and switched to another.
• The notifications will clearly indicate whether only the speaker, only the microphone, or both the speaker and microphone have been switched.

• Invite a Cisco or third-party SIP device to an in-progress meeting—iPhone, iPad, and Android

Tap the three dots icon > Invite and remind > Devices. You can either search for the device by name or directly enter the device's video address. The device then receives a call from the meeting, allowing its user to join seamlessly.

See Invite a device to your in-progress Webex meeting.

• Annotation permissions—Web

As a host or cohost using our desktop or mobile app, you can decide whether attendees are allowed to annotate on shared content. Our web app now follows the permissions that you set, ensuring a consistent experience for everyone.

• Turn off remote control for all panelists—Windows, Mac, iPhone, iPad, and Android

During a webinar, panelists can request control of the screen or application that is being shared. If you are the host or cohost and want to ensure a secure and controlled environment, prevent panelists from requesting control of the shared screen or application. The host, cohosts, and the presenter will still be able to request control of the shared content.

See Turn off remote control in a Webex webinar.

• Turn off annotation for all panelists—Windows, Mac, iPhone, iPad, and Android

As a panelist in a webinar, when someone shares their screen or an application, you can ask the presenter if you can annotate the content they are sharing. However, if you are the host or cohost and want to keep the presentation focused, you can prevent panelists from requesting to annotate. The host, cohost, and presenter will still be able to annotate the shared content.

See Turn off annotation in a Webex webinar.

• Hear the notification sound more clearly when someone raises their hand—Windows and Mac

We changed the default notification sound that plays on your computer when someone raises their hand in a meeting.

The new default sound called Drop is more noticeable compared to the previous Beep sound.

To turn on this feature, see Play a notification sound when a participant raises a hand. Choose a different sound if you prefer something other than Drop.

• Turn off annotation for all attendees—Web

If you are in a meeting and someone shares their screen or an application, you can ask the presenter if you can annotate the content they’re sharing. However, if you are the host or cohost and want to keep the presentation focused, you can prevent attendees from requesting to annotate. The host, cohost, and presenter are still able to annotate the shared content.

See Turn off annotation in a Webex meeting.

• Turn off remote control for all attendees—Web

During a meeting, anyone can request control of the screen or application that is being shared. If you are the host or cohost and want to ensure a secure and controlled environment, prevent attendees from requesting control of the shared screen or application.

See Turn off remote control in a Webex meeting.

• Review the above features and inform your users.