Terms and conditions for Global Business

General Terms

Below you will find the General Terms that govern our global business product and services whose specific terms are set out here.

Legal versions of the terms are set out further down this page here.

BT Country

General Terms Version Number

Australia

V1

Bahrain

V1

Boliva

V1

Brazil

V1

Chile

V1

China

V1

Columbia

V1

Costa Rica

V1

Dominican Republic

V1

Ecuador

V1

El Salvador

V1

Guatemala

V1

Honduras

V1

Hong Kong

V2

India

V1

Ireland

V1

Japan

V1

Mexico

V1

Nicaragua

V1

Panama

V1

Paraguay

V1

Peru

V1

Singapore

V1

South Africa

V1

United Arab Emirates

V1

United Kingdom

V1

United States of America

V1

Uruguay

V1

Legacy Terms

BT Country Master Service Agreements Version Number
Australia  V1 - applies to contracts placed on or before 25th August 2023
Belgium Available on request
Bolivia V1 - applies to contracts placed on or before 25th August 2023
Brazil V1 - applies to contracts placed on or before 25th August 2023
Chile V1 - applies to contracts placed on or before 25th August 2023
Colombia V1 - applies to contracts placed on or before 25th August 2023
Costa Rica V1 - applies to contracts placed on or before 25th August 2023
Dominican Republic V1 - applies to contracts placed on or before 25th August 2023
Ecuador V1 - applies to contracts placed on or before 25th August 2023
El Salvador V1 - applies to contracts placed on or before 25th August 2023
France Available on request
Germany V1 - applies to contracts placed on or before 25th August 2023
Guatemala V1 - applies to contracts placed on or before 25th August 2023
Honduras V1 - applies to contracts placed on or before 25th August 2023
Hong Kong V1 - applies to contracts placed on or before 25th August 2023
Ireland V1 - applies to contracts placed on or before 25th August 2023
Italy Available on request
Japan V1 - applies to contracts placed on or before 25th August 2023
Luxembourg Available on request
Mexico V1 - applies to contracts placed on or before 25th August 2023
Netherlands Available on request
Nicaragua V1 - applies to contracts placed on or before 25th August 2023
Panama V1 - applies to contracts placed on or before 25th August 2023
Paraguay V1 - applies to contracts placed on or before 25th August 2023
Peru V1 - applies to contracts placed on or before 25th August 2023
Singapore V1 - applies to contracts placed on or before 25th August 2023
South Africa V1 - applies to contracts placed on or before 25th August 2023
Spain Available on request
Sweden Available on request
Switzerland V1 - applies to contracts placed on or before 25th August 2023
United Arab Emirates V1 - applies to contracts placed on or before 25th August 2023
United Kingdom V1 - applies to contracts placed on or before 25th August 2023
United States V1 - applies to contracts placed on or before 25th August 2023
V2 - applies to contracts placed between 25th August 2023 and 25th October 2023
Uruguay V1 - applies to contracts placed on or before 25th August 2023
Venezuela V1 - applies to contracts placed on or before 25th August 2023

 

BT Country

Master Service Agreements Version Number

Australia

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

Bahrain

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025b

Belgium

  Available on request

Bolivia

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

Brazil

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

Chile

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

Colombia

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

Costa Rica

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

Dominican Republic

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

Ecuador

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

El Salvador

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

France

  Available on request

Germany

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

Guatemala

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

Honduras

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

Hong Kong

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

India

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

Ireland

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

Italy

  Available on request

Japan

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

Luxembourg

  Available on request

Mexico

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

Netherlands

  Available on request

Nicaragua

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

Panama

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

Paraguay

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

Peru

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

Singapore

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

South Africa

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

Spain

  Available on request

Sweden

  Available on request

Switzerland

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

United Arab Emirates

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

United Kingdom

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

United States

  V3 - applies to contracts placed after 25th August 2023 and before 18th April 2025

Uruguay

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025

Venezuela

  V2 - applies to contracts placed after 25th August 2023 and before 18th April 2025