These are our business terms and conditions for customers who have signed a BT Master Order Form from June 2024 onwards for the products listed on this site. They do not apply to customers on other business agreements or for other products (for which please see www.bt.com/terms).
BT Business Terms and Conditions
General Terms
Your Order will state which General Terms will apply.
These will either be General Terms BTL100 or MSA General Terms BTL200.
General Terms BTL100 (PDF 260KB)
Other terms
We also have some other important information and terms that may apply. Your contract will tell you which of the other contract documents are part of your agreement. Please click on the links below for information and specific terms for your product, our privacy policy, our acceptable use policy, your compliance obligations and any GDPR updates.
Compliance Obligations (PDF 99KB)
Acceptable Use Policy (PDF 113KB)
Data Processing Annexes and GDPR Updates
Changes to BT Business terms
There are currently no changes to the terms.
Previous General Terms
Legacy versions of Service schedules can be found in the relevant Service schedules folder