Question 1

Lot 1 - Value-Added Ancillary Services

Accepted Answer

Resale/provision of Core Services and/or additional ongoing services intended to optimise Buyers’ self-sufficiency, security and economic management of the Services resold and delivered by Cloud Partners.

Question 2

Lot 2 - Cloud Professional Services

Accepted Answer

Delivered through Cloud Partners, includes Customer/Enterprise Support, End User Adoption Training, Tool Specific Training, Cloud Auditing, Consultancy & Strategy Development