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IT service management

Outsourced support services for user desktops, unified communications, data centres, hosted solutions and device security

What is (ITSM) IT Service Management? 


IT service management refers to the support and management of IT services to fulfil your business’s needs. For instance, maintenance of laptops and incident management through a help desk. ITSM ensures IT services run smoothly from both a support and business enablement standpoint, helping make the most of your IT to support wider business objectives and facilitate growth.

Looking to buy computing hardware and software?

BT Business Direct, part of the BT Group, is a one-stop-shop for all your business's computing, networking and ICT support needs.

You can buy computing and software products online via the BT Business Direct website.

You'll find over 20,000 hardware and software products from the world's leading IT vendors.

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