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Overview 

If you can't afford to lose your internet connection, you need a leased line.

If you want a business broadband service that gives you access to the internet, with guaranteed upload and download speeds, take a look at a BTnet Leased Line. It’s like having your very own pipe, capable of carrying enormous amounts of data.

As you don’t share the bandwidth with anyone else you get control over it: flex your bandwidth in line with seasonal demands and only pay for what you need.

With symmetric speed choices ranging from 2Mbps to 30Mbps (Ethernet First Mile - EFM), 35Mbps (Generic Ethernet Access – GEA), and 10Gbps (Ethernet fibre), plus resilience options, a leased line is ideal for businesses where internet access is critical.

And ultra-low latency makes it the natural choice for financial trading applications and top-quality video conferencing.

Watch the video to find out why a leased line is the ultimate internet connection.

Contact our UK-based sales specialists

We're here to help you find the right solution for your business. You can call us or we can call you ...

9am-5pm Mon to Fri

Or arrange a call back

Included as standard

Dedicated line

With 1:1 fully uncontended service contention your office gets a private line so you never share the bandwidth with any other internet users.

This allows you to plan the performance of your applications with full confidence.

100% target availability SLA

We recognise the internet is critical to your business and offer a market-leading service availability. If we fail to meet our commitment to you, you’ll get your money back.

Our BTnet  Ethernet First Mile/Generic Ethernet Access Leased Line Service Level Agreement guarantees -

  • 99.95% service availability
  • Up to 20% Circuit Delivery refund on one-year standard connection charge
  • Latency SLA - less than 20ms (measured from core UK node to core UK node)

Our BTnet Ethernet Fibre Leased Line Service Level agreement guarantees -

  • 100% service availability
  • Up to 100% Circuit Delivery refund on one-year standard connection charge
  • Latency - less than 20ms (measured from core UK node to core UK node)

Download our Service Level Agreement (68kb) for full details.

Guaranteed symmetric download and upload speeds

Symmetric means your download and upload speeds are the same. Essential for uploading to the cloud, web hosting, streaming, sharing large data files and using VoIP.

The bandwidth depends on which Leased Line you opt for -

Ethernet First Mile Access BTnet Leased Line
2Mbps to 30 Mbps

Generic Ethernet Access BTnet Leased Line
2Mbps to 35 Mbps

Ethernet Fibre BTnet Leased Line
2Mbps to 10Gbps

Ability to flex your bandwidth up and down

Change your bandwidth to suit your seasonal business demands and control your costs by only paying for the bandwidth you need.  

You can flex bandwidth within the capacity of your bearer circuit (this is the maximum bandwidth that you’ll ever need that we agree when you buy your leased line) with only 72 hours notice.

Your rental charge will change on a pro rata basis for the period of flex, so you can pay less in quieter periods.

Unlimited usage

There is no fair usage policy; you can use as much data as you like.

Fully managed CISCO router

Comes with engineer installation and an option for 'wires-only' if you prefer to manage the routing in-house.

Ultra-low latency

Critical for applications such as financial trading and VoIP, where every millisecond counts.

On all BTnet Leased Line products, our Service Level Agreement guarantees you a latency of less than 20ms (measured from core UK node to core UK node).

Support 24/7/365

Technical support for your BTnet Leased Line 24 hours a day online and free helpdesk.

Even with our 100% target availability, things can go wrong. On the very rare occasion this happens, we aim to fix faults within 5-7 hours from whenever your report them (day, night, or weekend).

Ethernet First Mile Access BTnet Leased Line
Within 7 hours from whenever you report them

Generic Ethernet Access BTnet Leased Line
Within 7 hours from whenever you report them

Ethernet Fibre BTnet Leased Line
Within 5 hours from whenever you report them

10 primary and 250 secondary domain names

Unlimited IPV4 & IPV6 static addresses

For servers, websites or FTP hosting, you’ll need one of these.

A static IP address is unique, does not change, and will enable you to -

  • Connect to your computer from anywhere in the world
  • Run your own email server (and associate it with your domain name)
  • Point domain names to your servers and equipment
  • Set up your own secure Virtual Private Network
  • Run your own website and FTP server
  • Run CCTV off your network

Unlimited static addresses are subject to internet regulations.

BSI 7799/ISO 17799 security certification

Comes with the industry's highest information security standards certification.

Also includes Cleanfeed, an Internet Watch Foundation-managed blacklist that filters illegal content.

Online reporting on network performance

Monitor online bandwidth utilisation and published network performance. 

Optional extras

Resillience: Failover, Backup and Load Balancing

Protect your business against problems beyond our reasonable control such as flood, fire, criminal damage.

Although we have a 100% availability target backed up by an SLA, there are times when that isn't enough to keep your business working.

There are three resilience options available with a BTnet Ethernet Fibre Leased Line

Failover, Backup, and Load Balancing.

Failover

If anything goes wrong, everything continues to work as normal.

  • We manage a secondary leased line for you that we only activate if there's a problem on your main line
  • The secondary line is identical in size and performance to the primary line
  • Traffic is only restored to the primary link once it's available
  • We set up and manage the failover as part of our managed service

Backup

A cheaper option than Failover because it uses a smaller size and bandwidth than the primary line.

  • We manage a secondary leased line for you that we only activate if there's a problem on your main line
  • The secondary line has a smaller size and bandwidth than the primary line
  • You have emergency backup for your applications but at a reduced performance level to that of the primary line

Load Balancing

Load balancing is a more complex resilience option.

  • You manage a secondary leased line that remains fully active during normal operation, working alongside your primary leased line
  • Traffic can be load-balanced across both links (it is not load-shared)
  • In the event of failure on either of the lines, all traffic routes to the active line

BTnet Quick Connect

Installing BTnet can sometimes take a while. But with BTnet Quick Connect you don’t have to wait too long to get fast internet access with in-built resilience.

Take BTnet Quick Connect and we’ll install a low-cost back-up circuit using EFM (Ethernet in the First Mile) in advance of your main service.  You can then use this service while we work on installing your main Ethernet Fibre access. Once we’ve installed the main circuit, BTnet Quick Connect takes over as a low-cost, resilient back-up service.

BTnet Quick Connect is only available with Ethernet Fibre access and EFM/GEA back-up.

SIP trunking with BT SIP Trunk

SIP trunking can help you save money by using your data network to handle all your calls so you no longer need separate phone lines.

BT SIP Trunk channels start at just £8.95 a month, which includes a generous call allowance and free calls between BT SIP Trunks.

Quality is just as important, which is why we offer Quality of Service that ensures calls are prioritised, so quality is not compromised.

You also get more flexibility than with traditional phone lines: you can market your business locally around the country, take your numbers with you if you move, and have your calls diverted to another site in the event of an emergency.

If you’re investing in a data network, SIP trunking makes that investment work harder for you. BT SIP Trunk.

Managed security

Complete cloud-managed networking solution: wireless, switching, security, WAN optimization, MDM, integrated hardware, software, and cloud services.

Cisco Meraki

Next generation Unified Threat Management service to protect your internet access, both in the office and for remote and mobile workers.

Why BT Business?

Ranked #1 in the UK by Netcraft
Symmetric upload/download speeds
1:1 fully uncontended service contention
100% target availability SLA

FAQs

How do you work out my quote?

Your quote is based on the following main factors -

 1. The bandwidth that you need
 2. The maximum bandwidth that you'll ever need
 3. Your distance from the BTnet exchange
 4. The length of your contract

Is there a fair usage policy for BTnet?

No.

BTnet is a dedicated leased line internet service giving you fully uncontended and guaranteed bandwidths. It’s your bandwidth, which you don’t share with anyone else so you can use as much data as you like.

 

Things you need to know

Legal stuff

Terms, conditions, and legal stuff for you to download.

* Free standard connection on BTnet is only available on a 3 or 5 year term contract, and is subject to survey.

BTnet Conditions and Service Schedule [PDF]


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