It’s time to dive into the key differences. Why choose business broadband when your office is home-based with perfectly good Wi-Fi, right? Not always…
Speed and bandwidth
Business broadband typically offers faster speeds and higher bandwidth limits than home broadband. That’s because businesses often rely on multiple users, devices, and cloud-based tools operating at once.
At BT, we have a range of business broadband packages, delivering speeds of up to 900Mbps, supporting everything from video conferencing to large file transfers - without slowing down your connection. That’s up to 24 times faster than average broadband, and you can download a 4Gb HD film in just over 36 seconds.
Explore our full fibre broadband.
Reliability and uptime
For businesses, downtime isn’t just inconvenient, it can cost time, money, and reputation. BT Business broadband is designed with resilience and uptime in mind, using robust infrastructure to minimise disruptions.
We also offer 4G mobile backup, powered by EE, the UK’s most reliable network for 11.5 years running*, to make sure you stay online even during outages.
Business-grade customer support
Unlike home broadband, business broadband includes access tour dedicated support teams, often with 24/7 availability.
With BT Business, you get expert help when you need it most — including fault prioritisation and access to UK-based teams who understand your business needs.
Discover our latest broadband deals.
Enhanced security
Business broadband comes with stronger security measures to protect against threats like malware, phishing, and ransomware. We’ll help protect your business from cyber criminals, who are now targeting SMEs more than ever before. Four in ten small businesses have experienced cyber crime in the past 12 months, rising to over 60% in medium businesses.
BT Business broadband includes advanced cyber security as standard, giving you peace of mind that your systems and data are protected. Our 3,500 experts look after our own network, along with the Critical National Infrastructure of the UK. The Government, the NHS, Policing – we’ve got their backs. And we could have yours too.
Learn more about business broadband security.
SLAs and priority fix times
Service Level Agreements (SLAs) are another key difference. Business broadband contracts usually include SLAs that guarantee minimum performance standards - including fix times, uptime guarantees, and response targets - offering greater accountability than your home broadband.
Scalability and flexibility
Business broadband is designed to grow with you. Whether you’re expanding your team, adding new devices, or setting up in multiple locations, business broadband can be scaled accordingly.
Our packages are tailored to businesses of all sizes — with optional extras like Wi-Fi optimisation, cloud collaboration tools, and Microsoft 365 integration.
Cost
Now, home broadband might be slightly cheaper, but the benefits - from speed and support to security and scalability - offer greater value for money in a business setting.
When business continuity and customer satisfaction are on the line, it pays to invest in the right connection.
Usage rights
Did you know your home broadband could be limited during peak times? Yet business broadband is designed for consistent, heavy use, making it ideal for data-intensive tasks and day-to-day operations.
Ready to take the leap?
The differences between home and business broadband go far beyond price. With BT Business broadband, you’re choosing a service built to support your operations, protect your data, and scale with your ambitions.
Explore our business broadband options today and make the switch to a connection you can count on.
