Why it matters
Business broadband networks often carry sensitive data, including customer information, financial records, and business documents. A single vulnerability can open the door to cyber criminals, leading to costly downtime, legal issues, and loss of customer trust. Have a look at our full fibre business broadband packages to see what will work for your business.
Data from our own research into Cyber Agile Organisations found that just over a third of UK organisations are experiencing high or very high cyber attack severity, with this figure expected to rise to 46% within just three years.
Ready to make your broadband secure? We’ve simplified it for you.
1. Firewalls
Firewalls act as a barrier between your internal network and external threats.
- Use both hardware and software firewalls.
- Configure firewalls to block unauthorised access and monitor traffic.
- Regularly update firewall rules based on evolving threats.
2. Strong passwords
Weak passwords are a common entry point for attackers. To strengthen your network:
- Use complex passwords with a mix of letters, numbers, and symbols.
- Change default router and device passwords immediately.
- Implement two-factor authentication where possible – like receiving a code to your email.
3. Encryption
Encryption ensures that data transmitted over your network is unreadable to unauthorised users.
- Enable WPA3 encryption on Wi-Fi routers.
- Use VPNs (Virtual Private Networks) for remote access.
- Encrypt sensitive files and communications.
4. Regular software updates
Outdated software can contain vulnerabilities that cyber criminals exploit.
- Set routers, firewalls, and connected devices to auto-update.
- Regularly patch operating systems and applications.
- Monitor vendor advisories for security updates.
5. Access control
Limit who and what can connect to your network.
- Implement role-based access for employees.
- Use MAC address filtering to restrict device access.
- Disable unused ports and services.
6. Secure ethernet ports
Physical access to network ports can be a security risk.
- Lock server rooms and networking closets.
- Use port security features on switches.
- Monitor for unauthorised physical connections.
7. Guest networks
Separate guest and IoT devices from your main business network.
- Create a dedicated guest Wi-Fi with limited access, which is available with all our business broadband packages.
- Use VLANs (Virtual LANs) to segment traffic.
- Monitor guest network usage for anomalies.
Once the broadband type is selected and the site survey (if needed) is complete, we’ll:
- Finalise your order and confirm service availability.
- Provide a timeline for installation.
- Coordinate with third parties if needed.
Frequently asked questions
How do I secure my business Wi-Fi network?
- Change default SSID and passwords.
- Enable WPA3 encryption.
- Hide the SSID if possible.
- Use a business-grade router with advanced security features.
How can I secure my business network?
- Combine physical and digital security measures.
- Use endpoint protection and intrusion detection systems.
- Train employees on cyber security best practices.
How can I secure my broadband connection?
- Start with a secure router set-up.
- Use firewalls, encryption, and strong passwords.
- Regularly check your network for vulnerabilities.
How do I make my network connection secure?
- Keep all devices updated.
- Use secure protocols (HTTPS, SSL/TLS).
- Monitor network traffic and set up alerts for suspicious activity.
Understanding your package is easier when you’re familiar with the key terms. Take a look at our glossary of broadband terms to get up to speed.
Securing your business broadband is not a one-time task – it’s an ongoing process. By implementing these best practices, you can significantly reduce your risk and ensure your business remains resilient in the face of cyber threats.
Trust the experts. We’ve got over 3,600 security professionals providing round-the-clock protection. We protect businesses of all sizes, as well as the UK’s Critical National Infrastructure. If you’re looking for holistic security solutions, our broadband packages provide a range of options.
