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Transforming Screwfix’s customer service operations

Screwfix needed a flexible, future-proofed contact centre that would enable them to react quickly to customer issues. After helping them transform their operations they can now achieve in minutes what used to take days.

Screwfix case study
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Stay on top of the latest technology trends, read in-depth industry whitepapers and find out more about how BT can support businesses like yours.

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Explore more insights

Stay on top of the latest technology trends, read in-depth industry whitepapers and find out more about how BT can support businesses like yours.

Discover insights
young woman portrait

Explore more insights

Stay on top of the latest technology trends, read in-depth industry whitepapers and find out more about how BT can support businesses like yours.

Discover insights
young woman portrait