The university needed the capacity to provide 24/7 risk monitoring and proactive monitoring of its IT landscape.
Implementing a Security Incident and Event Management Tool (SIEM) provided insight into the university IT environment, enabling protection from potential cyber security-threats.
The university was able to free up IT staff resources with the use of a proactive monitoring service.
After an increase in cyber attacks within the public sector, including higher education, our client understood the need to bolster its cyber security measures. It was vital they adapted to protect the information technology services supporting its students and members of staff.
Identifying the issues
Implementing the solution
Analysing the results
The proactive management of the Microsoft Sentinel solution by our SOC meant that the university’s IT security staff could focus on strategic priorities, while we monitored risks around the clock. They would only be required to act if a threat was detected by one of our SOC agents.
This solution ensured that the university could be proactive, rather than reactive, to potential cyber security-threats, while protecting itself from financial and reputational loss.
This new service has provided the university with a significant improvement in the visibility of activity in its environment. With our cyber security team continually fine-tuning the Sentinel tool to alert on the data of most security value, both the university and our teams can focus on the most concerning activity and threats, reducing the time taken to respond to security incidents and performing the necessary remediation actions.
Resolving the challenges
The university needed a partner who had the skills and capability to provide a proactive monitoring service. We successfully provided this via the implementation of the core SOC SIEM Managed Service.
The university has now taken up the option to extend the service from one year to three years and will be extending the scope of the monitored environment.
The Security Operations Centre provided by BT has given the university the assurance of a highly skilled SOC analyst team providing a 24/7/365 triaging and escalation service.
