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Insurance solutions

We're transforming insurance with dynamic solutions – reshaping customer experience, building loyalty, and ensuring security and compliance in the digital age.

We're transforming insurance with dynamic solutions – reshaping customer experience, building loyalty, and ensuring security and compliance in the digital age.

Proven digital success 

Proven digital success 

Backed by a wealth of experience, we are reshaping the insurance landscape, delivering successful digital transformations with big impact for businesses.

  • Customer-centred solutions

    We tailor our solutions with artificial intelligence (AI) and machine learning (ML), offering personalised journeys for your customers.
  • Secure cloud collaboration

    We adopt a zero-trust strategy to deliver dynamic insurance solutions securely through the cloud – offering increased security against cyber threats.
  • Agile workplace strategies

    We enable secure, remote working for insurance professionals: boosting workplace productivity and helping to predict and fix any customer issues along the way.
  • Customer-centred solutions

    We tailor our solutions with artificial intelligence (AI) and machine learning (ML), offering personalised journeys for your customers.
  • Secure cloud collaboration

    We adopt a zero-trust strategy to deliver dynamic insurance solutions securely through the cloud – offering increased security against cyber threats.
  • Agile workplace strategies

    We enable secure, remote working for insurance professionals: boosting workplace productivity and helping to predict and fix any customer issues along the way.
The BT team was extremely collaborative working alongside our internal change management team to ensure the end-user experience was fully considered and managed through a significant enterprise-wide change.

Case studies

city at night with lights
CONTACT CENTRES
December 19, 2023
Insurance company contact centre case study
twilight skyline waterfront office buildings
DIGITAL TRANSFORMATION
December 18, 2023
Cloud-based meeting solution case study
woman looking at data on computer
FINANCIAL MARKET SOLUTIONS
October 03, 2023
Smart Messaging: exceeding financial customers’ communication expectations
city at night with lights
CONTACT CENTRES
December 19, 2023
Insurance company contact centre case study
twilight skyline waterfront office buildings
DIGITAL TRANSFORMATION
December 18, 2023
Cloud-based meeting solution case study

Our solutions

woman and man talking in formal setting

Read our insurance case studies

Delve into how we’re building brand loyalty, upholding security standards, and driving digital transformation in the insurance industry. 

Read our insurance case studies

Delve into how we’re building brand loyalty, upholding security standards, and driving digital transformation in the insurance industry. 

woman and man talking in formal setting

Read our insurance case studies

Delve into how we’re building brand loyalty, upholding security standards, and driving digital transformation in the insurance industry. 

woman and man talking in formal setting

Read our insurance case studies

Delve into how we’re building brand loyalty, upholding security standards, and driving digital transformation in the insurance industry. 

woman and man talking in formal setting

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