Key Microsoft Teams calling features in Operator Connect

To complete the tasks in this article, you’ll need to be an administrator. Learn more about Teams administrator permissions.

With Operator Connect, you’ll have access to a range of Microsoft Teams calling features to help organise and handle your calls.

You can learn more about the key calling features in our handy YouTube video:

We also have our own helpful guides on how to use the different Microsoft Teams calling features, such as:

• Auto attendants
• Voicemail
• Music on Hold
• Delegating calls and sharing lines
• Managing simultaneous ring
• Call recording
• Blocking/allowing callers

You can also go to Microsoft’s website to learn about all the different Microsoft Teams calling features available.