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Simultaneous Ring in Operator Connect | BT Business
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Your guide to Microsoft Teams Operator Connect

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  • Managing phone numbers

  • Calling features

  • Call routing

  • Emergency calling

  • Maintaining Operator Connect

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Simultaneous Ring in Operator Connect

To complete the tasks in this article, you’ll need to be an administrator. Learn more about Teams administrator permissions.

Simultaneous Ring lets incoming calls ring on more than one device or with other people at the same time. This can help make sure calls are answered if you’re away from your main device or need support from colleagues.

What Simultaneous Ring allows you to do

Simultaneous Ring allows you to:

• Have calls ring on multiple devices at the same time.
• Share incoming calls with colleagues or team members.
• Reduce the chance of missed calls.
• Stay reachable when working across different locations.

When to use Simultaneous Ring

Simultaneous Ring can be useful when:

• You work across multiple devices, such as a desktop and mobile.
• You want a colleague to help answer your calls.
• You need to make sure important calls are not missed.

Overall, this feature helps ensure calls are answered quickly and efficiently.

How to set up Simultaneous Ring

To set up Simultaneous Ring, see Microsoft’s guidance on Call forwarding, Call Groups, and Simultaneous Ring in Microsoft Teams.

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