Contact BT Business

Supporting your business is our business – we've got your back.

How can we help?

Get things done online, quickly

  • Log in to My Account

    My Account lets you easily manage billing accounts, orders, services, roles, faults and more, all from one place.

  • Pay a bill

    Pay your bill with a debit or credit card now.

  • Check a service status

    Check the service status for your BT Business broadband, phone line or cloud-based service.

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Help and support

Need help with a specific product or service? View our step-by-step articles, guides, FAQs and video tutorials.

Get help and support

I need to contact you about...

  • wrench icon
    Fixing a fault
    Get technical help, report a fault, or track an existing fault.
  • moving truck icon
    Checking an order
    Get help tracking your order, or checking your delivery and appointment details.
  • paper bill icon
    Dealing with bills
    Pay your bill with debit or credit card, query charges, discuss your bills, and more.
  • My global or multinational business
    Connect with our dedicated global business specialists.
  • basket icon
    Buying something
    Want to buy a new product or service, or make an upgrade? Get in touch with us.
  • house icon
    Moving premises
    Contact us to switch your service to your new address.
  • exit arrow icon
    Closing an account
    Let us know that you're leaving.
  • speech bubble icon
    Making a complaint
    If you're unhappy with any of our products or services, please contact us on our complaints page.

Helpful resources

BT Business app

View bills, set up and manage devices, check service status, speed and much more.


Download the app

Get help from our BT Business Community

Ask questions and read helpful blog articles in our forum for BT Business customers.

Visit the BT Business Community

Save time, online

Here are some hassle-free ways to get help without picking up the phone. Available 24/7.


View our online tools and services