Contact BT Business

Supporting your business is our business – we've got your back.

How can we help?

Log in to My Account

My Account lets you easily manage billing accounts, orders, services, roles, faults and more, all from one place.

Pay a bill

Pay your bill with a debit or credit card now.

Check a service status

Check the service status for your BT Business broadband, phone line or cloud-based service.

Report a fault

Run our expert diagnostic tests and start fixing your BT Business broadband, phone line, email or Cloud Voice issues.

Track a fault

Track the progress of any faults you've reported, 24/7.

Track my order

Track your order, or check your delivery and appointment details.

I need to contact you about

Fixing a fault

Get technical help, report a fault, or track an existing fault.

Checking an order

Get help tracking your order, or checking your delivery and appointment details.

Dealing with bills

Pay your bill with a debit or credit card, query charges, discuss your bills, and more.

My global or multinational business

Connect with our dedicated global business specialists.

Buying something

Want to buy a new product or service, or make an upgrade? Get in touch with us.

Moving premises

Helpful resources

BT Business app

View bills, set up and manage devices, check service status, speed and much more.

Download the app

Get help from our BT Business Community

Ask questions and read helpful blog articles in our forum for BT Business customers.

Visit the BT Business Community

Save time, online

Here are some hassle-free ways to get help without picking up the phone. Available 24/7.

View our online tools and services