To complete the tasks in this article, you’ll need to be an administrator. Learn more about Teams administrator permissions.
With Operator Connect, you’ll have access to a range of Microsoft Teams calling features to help organise and handle your calls.
You can learn more about the key calling features in our handy YouTube video:
We also have our own helpful guides on how to use the different Microsoft Teams calling features, such as:
- Auto attendants
- Voicemail
- Music on Hold
- Delegating calls and sharing lines
- Managing simultaneous ring
- Call recording
- Blocking/allowing callers
You can also go to Microsoft’s website to learn about all the different Microsoft Teams calling features available.