BT internet down? BT phone line problems? Here’s everything to get your BT Business service working again. Fast. Try simple troubleshooting to fix broadband and phone lines yourself. Plus report and track faults, check your service, and more.
Faults & repairs
BT internet down? BT phone line problems? Here’s everything to get your BT Business service working again. Fast. Try simple troubleshooting to fix broadband and phone lines yourself. Plus report and track faults, check your service, and more.
Fix broadband problems
Troubleshooting broadband and wi-fi? With a little first aid, you could get broadband working again in no time – it’s often something really simple you can do to fix broadband yourself. Plus we’ll be ready to put things right if you need to report a fault.
Troubleshooting broadband and wi-fi? With a little first aid, you could get broadband working again in no time – it’s often something really simple you can do to fix broadband yourself. Plus we’ll be ready to put things right if you need to report a fault.
Troubleshooting broadband and wi-fi? With a little first aid, you could get broadband working again in no time – it’s often something really simple you can do to fix broadband yourself. Plus we’ll be ready to put things right if you need to report a fault.
Troubleshooting broadband and wi-fi? With a little first aid, you could get broadband working again in no time – it’s often something really simple you can do to fix broadband yourself. Plus we’ll be ready to put things right if you need to report a fault.
Can’t make or take calls on your BT Business phone line? Noisy line? There are some simple troubleshooting steps that can put things right. Give them a try – you could fix your phone line yourself. Or easily report a phone line fault online.
Can’t make or take calls on your BT Business phone line? Noisy line? There are some simple troubleshooting steps that can put things right. Give them a try – you could fix your phone line yourself. Or easily report a phone line fault online.
Can’t make or take calls on your BT Business phone line? Noisy line? There are some simple troubleshooting steps that can put things right. Give them a try – you could fix your phone line yourself. Or easily report a phone line fault online.
Can’t make or take calls on your BT Business phone line? Noisy line? There are some simple troubleshooting steps that can put things right. Give them a try – you could fix your phone line yourself. Or easily report a phone line fault online.
Reported a problem already? We’ll give you a fault reference so you can check progress in seconds. When you track a fault, you can also update fault details without calling and quickly see when everything will be working again.
Reported a problem already? We’ll give you a fault reference so you can check progress in seconds. When you track a fault, you can also update fault details without calling and quickly see when everything will be working again.
Reported a problem already? We’ll give you a fault reference so you can check progress in seconds. When you track a fault, you can also update fault details without calling and quickly see when everything will be working again.
Reported a problem already? We’ll give you a fault reference so you can check progress in seconds. When you track a fault, you can also update fault details without calling and quickly see when everything will be working again.
See how well the network’s working for your BT Business broadband, phone line or cloud-based service. Find out about Major Service Outages (MSOs). Plus see any engineering work planned for your area.
See how well the network’s working for your BT Business broadband, phone line or cloud-based service. Find out about Major Service Outages (MSOs). Plus see any engineering work planned for your area.
See how well the network’s working for your BT Business broadband, phone line or cloud-based service. Find out about Major Service Outages (MSOs). Plus see any engineering work planned for your area.
See how well the network’s working for your BT Business broadband, phone line or cloud-based service. Find out about Major Service Outages (MSOs). Plus see any engineering work planned for your area.
Problem with BT Cloud Voice or your BT email? Reporting a fault online using Repair Centre is the fastest way to get working again. Run the same tests our experts use, and book an engineer if you need one.
Problem with BT Cloud Voice or your BT email? Reporting a fault online using Repair Centre is the fastest way to get working again. Run the same tests our experts use, and book an engineer if you need one.
Problem with BT Cloud Voice or your BT email? Reporting a fault online using Repair Centre is the fastest way to get working again. Run the same tests our experts use, and book an engineer if you need one.
Problem with BT Cloud Voice or your BT email? Reporting a fault online using Repair Centre is the fastest way to get working again. Run the same tests our experts use, and book an engineer if you need one.
With broadband and phone line quick fixes, it’s easy to troubleshoot problems yourself. If you need to report a fault, just log in and use the same steps our agents would talk you through over the phone. It’s the fast way to get working again.
Fix faults using your mobile phone
Broadband down? Phone line not working? If there’s a problem you can’t fix yourself, there’s
no problem reporting it to us on your mobile. So if your BT Business service isn’t working,
you can fix it without calling – and save time at the same time.
Book the earliest engineer for the fastest fix
If we need to send an engineer to get things working again, we’ll offer you the earliest available appointment for the fastest possible fix. If that time doesn’t suit you, it’s easy to choose the engineer visit that’s right for you.
Or even fix problems yourself
Try simple troubleshooting steps and you may not need to report a fault at all. Our helpful guides give you first aid for common problems. It can be so quick and easy to fix problems yourself. You can also follow our top tips to avoid faults and repairs in future – and get the best from your BT Business service.
Fix faults using your mobile phone
Broadband down? Phone line not working? If there’s a problem you can’t fix yourself, there’s
no problem reporting it to us on your mobile. So if your BT Business service isn’t working,
you can fix it without calling – and save time at the same time.
Book the earliest engineer for the fastest fix
If we need to send an engineer to get things working again, we’ll offer you the earliest available appointment for the fastest possible fix. If that time doesn’t suit you, it’s easy to choose the engineer visit that’s right for you.
Or even fix problems yourself
Try simple troubleshooting steps and you may not need to report a fault at all. Our helpful guides give you first aid for common problems. It can be so quick and easy to fix problems yourself. You can also follow our top tips to avoid faults and repairs in future – and get the best from your BT Business service.
Find lots of useful FAQs and user guides in our help and support pages online. Use the search bar or check out our categories. Available 24/7, it’s quicker than calling.
There’s so much you can do with My Account and the BT Business app. Whether you’re managing orders or bossing bills, it’s easy to take control. Save time, do more online.
The BT Business Community is where BT Business customers help each other get the most from business products and services. Get support with faults and repairs, and more.
