Global Voice for CPaaS (Communication Platform-as-a-Service) enables you to deliver enhanced communication and collaboration capabilities to your customers.
Global Voice for CPaaS (Communication Platform-as-a-Service) enables you to deliver enhanced communication and collaboration capabilities to your customers.
Build customised digital experiences with our seamlessly integrated APIs, adding outbound / inbound voice capability and number management to your platform.
With the global CPaaS market expected to grow, BT Global Voice for CPaaS supports Telco, CPaaS, and Cloud providers in reselling voice capabilities as an add-on to their solutions.
With our efficient APIs, you’ll be able to:
You'll also have access to a dedicated portal, where you can order new numbers and find everything from product content, sales collateral and regulatory insight, to service monitoring through inventory and performance metrics.
With various SIP solutions in the market, it’s important to call out how our service is differentiated.
We provide coverage to countries around the world, and we’re continuously expanding our coverage.
We’re a leader in voice tech, serving over 350 global customers, including some of the most influential companies in the world.
We monitor voice quality and promptly resolve faults to ensure the best calling experience. Our Voice Quality and SIP Performance tool helps track SIP usage and service behaviour to detect any anomalies.
We strictly comply with the GLF code of conduct to prevent fraud in international communications, and the protection of our partners’ business is our priority.
Our video addresses the four key features CPaaS providers need from a global voice solution; ease of ordering, efficient number management, a seamless customer experience and regional compliance.
Our portfolio simplifies digital transformation with secure, cost-effective solutions tailored to your customers' needs.
CPaaS, CCaaS and UCaaS providers, Telco providers and local operators who want to resell BT voice services integrated into their offering.
The service provides Voice Call Service for Public and Private Telephony. There are various benefits of using Global Voice for CPaaS with BT:
Yes, you do. You can choose between internet or MPLS interconnection.
Minimum of 10 channels
You will need a license or registration to resell the product in the required country. With exceptions for the UK and Denmark, where you don't need a license.
No, BT will provide voice obligations on your behalf including emergency services, legal interception and data retention, number port in and port out and number reporting for the national regulatory authority.
You can use BT API or BT Portal dedicated to our Indirect Partners.
Yes, your customers can submit their requests through your Marketplace, connected via the BT API specifically built for it.
Yes, it's possible. You can place an order through API or Indirect Portal after setting up the SIP trunk.
Yes, you can order geographic and non-geographic numbers for your customers.
Yes, the API is a TMF standard one.
You, as a reseller, are responsible for billing their end customers. The only point of contact for your customers is you.
You, as reseller, are the only Point of Contact for your customers.
Global Session Initiation Protocol (SIP) unites your infrastructure and uses data networks for voice calls.
A cutting-edge cloud contact solution that makes sure all your customer calls are answered, no matter where they are.
Whatever your requirements, we have a range of cloud-based voice and collaboration tools that will transform the way you work.
