woman in headset in call centre

Global Voice for CPaaS

Global Voice for CPaaS (Communication Platform-as-a-Service)

enables you to deliver enhanced communication and collaboration

capabilities to your customers.

Global Voice for CPaaS (Communication Platform-as-a-Service)

enables you to deliver enhanced communication and collaboration

capabilities to your customers.

Customers expect a fully digital journey

Customers expect a fully digital journey

Build customised digital experiences with our seamlessly integrated APIs, adding outbound / inbound voice capability and number management to your platform.

With the global CPaaS market expected to grow, BT Global Voice for CPaaS supports Telco, CPaaS, and Cloud providers in reselling voice capabilities as an add-on to their solutions.

  • Ease of ordering

    Order seamlessly through our API interface or portal.
  • Global reach

    Geographic, non-geographic and toll-free numbers are available.
  • Secure and reliable services

    Rest assured with managed regulatory compliance in multiple geographies.
  • Ease of ordering

    Order seamlessly through our API interface or portal.
  • Global reach

    Geographic, non-geographic and toll-free numbers are available.
  • Secure and reliable services

    Rest assured with managed regulatory compliance in multiple geographies.

APIs and dedicted portal

With our efficient APIs, you’ll be able to:

 

  • order new geographic and non-geographic numbers
  • request porting of existing numbers
  • check order status in real-time
  • modify and cease existing numbers

 

You'll also have access to a dedicated portal, where you can order new numbers and find everything from product content, sales collateral and regulatory insight, to service monitoring through inventory and performance metrics.

Why choose BT for Global Voice for CPaaS?

With various SIP solutions in the market, it’s important to call out how our service is differentiated.

Truly global coverage

We provide coverage to countries around the world, and we’re continuously expanding our coverage.

Our experience

We’re a leader in voice tech, serving over 350 global customers, including some of the most influential companies in the world.

Reliability of services

We monitor voice quality and promptly resolve faults to ensure the best calling experience. Our Voice Quality and SIP Performance tool helps track SIP usage and service behaviour to detect any anomalies.

Fraud detection and prevention

We strictly comply with the GLF code of conduct to prevent fraud in international communications, and the protection of our partners’ business is our priority.

Truly global coverage

We provide coverage to countries around the world, and we’re continuously expanding our coverage.

Our experience

We’re a leader in voice tech, serving over 350 global customers, including some of the most influential companies in the world.

Reliability of services

We monitor voice quality and promptly resolve faults to ensure the best calling experience. Our Voice Quality and SIP Performance tool helps track SIP usage and service behaviour to detect any anomalies.

Fraud detection and prevention

We strictly comply with the GLF code of conduct to prevent fraud in international communications, and the protection of our partners’ business is our priority.

Enhance your offering with Global CPaaS