Fraud, security and compliance
Protect your customers and keep your operations compliant with our flexible and easy-to-manage contact centre security solutions.
Protect your customers and keep your operations compliant with our flexible and easy-to-manage contact centre security solutions.
Build a contact centre that’s seamless and secure
Build a contact centre that’s seamless and secure
Save yourself time, money and stress with cutting-edge technology that reduces call handling times and frees up your agents.
- Avoid large fines and keep your customers’ data secure. Our contact centre solutions offer protection against fraudsters and safeguard the reputation of your brand.
Protect your data and reputation
- Give customers the service they need without compromising security. With the latest authentication tech, your customers can manage their accounts with zero friction.
Improve customer experience
- Let your agents get on with the job in hand. We can identify fraudulent calls at source, making sure scammers are flagged before they even reach an agent.
Focus on what you do best
- Avoid large fines and keep your customers’ data secure. Our contact centre solutions offer protection against fraudsters and safeguard the reputation of your brand.
Protect your data and reputation
- Give customers the service they need without compromising security. With the latest authentication tech, your customers can manage their accounts with zero friction.
Improve customer experience
- Let your agents get on with the job in hand. We can identify fraudulent calls at source, making sure scammers are flagged before they even reach an agent.
Focus on what you do best
Choose your call centre solution
Smartnumbers Protect
Flag scammers before they even reach an agent. With Smartnumbers Protect, you’ll recognise genuine customers faster and be able to identify more fraudulent calls at source. All of which leaves you and your team with more time to focus on what you do best.
Flag scammers before they even reach an agent. With Smartnumbers Protect, you’ll recognise genuine customers faster and be able to identify more fraudulent calls at source. All of which leaves you and your team with more time to focus on what you do best.
Flag scammers before they even reach an agent. With Smartnumbers Protect, you’ll recognise genuine customers faster and be able to identify more fraudulent calls at source. All of which leaves you and your team with more time to focus on what you do best.
Flag scammers before they even reach an agent. With Smartnumbers Protect, you’ll recognise genuine customers faster and be able to identify more fraudulent calls at source. All of which leaves you and your team with more time to focus on what you do best.
Nuance Gatekeeper
Make use of intelligent technology to streamline authentication. With Nuance Gatekeeper, your customers can connect via call centres, IVRs, mobile and web apps using only their voice as a password. This gives them a slicker customer experience, as well as the high level of assurance they need for high-value transactions.
Make use of intelligent technology to streamline authentication. With Nuance Gatekeeper, your customers can connect via call centres, IVRs, mobile and web apps using only their voice as a password. This gives them a slicker customer experience, as well as the high level of assurance they need for high-value transactions.
Make use of intelligent technology to streamline authentication. With Nuance Gatekeeper, your customers can connect via call centres, IVRs, mobile and web apps using only their voice as a password. This gives them a slicker customer experience, as well as the high level of assurance they need for high-value transactions.
Make use of intelligent technology to streamline authentication. With Nuance Gatekeeper, your customers can connect via call centres, IVRs, mobile and web apps using only their voice as a password. This gives them a slicker customer experience, as well as the high level of assurance they need for high-value transactions.
Cloud Contact PCI
Make sure your contact centres are compliant with Payment Card Industry (PCI) standards. With Cloud Contact PCI, there’s no need for call centre agents to handle cardholder data. Agent and caller can stay connected and talk freely throughout the transaction, thanks to our secure PCI technology.
Make sure your contact centres are compliant with Payment Card Industry (PCI) standards. With Cloud Contact PCI, there’s no need for call centre agents to handle cardholder data. Agent and caller can stay connected and talk freely throughout the transaction, thanks to our secure PCI technology.
Make sure your contact centres are compliant with Payment Card Industry (PCI) standards. With Cloud Contact PCI, there’s no need for call centre agents to handle cardholder data. Agent and caller can stay connected and talk freely throughout the transaction, thanks to our secure PCI technology.
Make sure your contact centres are compliant with Payment Card Industry (PCI) standards. With Cloud Contact PCI, there’s no need for call centre agents to handle cardholder data. Agent and caller can stay connected and talk freely throughout the transaction, thanks to our secure PCI technology.