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Microsoft Teams Phone

Simplify your communications. Move to cloud-based calling powered by our global voice network

Simplify your communications. Move to cloud-based calling powered by our global voice network

Add flexible, modern calling to Microsoft Teams

Add flexible, modern calling to Microsoft Teams

From small businesses to multinationals, Southsea to South Africa – get Microsoft Teams Phone on our purpose-built network.

  • Excellent customer experience

    We monitor call quality to ensure your customers have a great experience.
  • An easier migration

    Our experience, people and network make the adoption of Microsoft Teams Phone smooth and efficient.
  • Flexibility

    Moving to Microsoft Teams Phone brings flexibility and scalability to your business – while enabling your staff to work wherever they need to.
  • Excellent customer experience

    We monitor call quality to ensure your customers have a great experience.
  • An easier migration

    Our experience, people and network make the adoption of Microsoft Teams Phone smooth and efficient.
  • Flexibility

    Moving to Microsoft Teams Phone brings flexibility and scalability to your business – while enabling your staff to work wherever they need to.

Easier, simpler comms, for everyone

The big PSTN switch off

What’s happening between now and 2027? Find out what you need to know.

Read more on the switch off

PUMA’s leap into cloud calling

Present in more than 120 countries, PUMA wanted to give employees a seamless working experience and get rid of traditional telephones.

Read the PUMA case study

Why choose BT for cloud calling

Our experience, support and network make your cloud calling ambitions a reality.

Our network

Our entire network is built natively on the Microsoft Azure cloud platform, reducing latency, and improving resiliency and security.  

Our experience

We’re one of Microsoft’s leading cloud acceleration partners and can help you make the most of your digital transformation journey. We have the know-how to make infrastructure work seamlessly.

Our user adoption services

Our specialists ensure smooth transitions to new technologies. With ongoing support to help your people after deployment, you can adapt to change faster.

Our focus on security

We protect governments, critical national infrastructure and global corporations. We bring that expertise to safeguard you and your people against cyber-threats.  

Our network

Our entire network is built natively on the Microsoft Azure cloud platform, reducing latency, and improving resiliency and security.  

Our experience

We’re one of Microsoft’s leading cloud acceleration partners and can help you make the most of your digital transformation journey. We have the know-how to make infrastructure work seamlessly.

Our user adoption services

Our specialists ensure smooth transitions to new technologies. With ongoing support to help your people after deployment, you can adapt to change faster.

Our focus on security

We protect governments, critical national infrastructure and global corporations. We bring that expertise to safeguard you and your people against cyber-threats.  

FAQs

Direct Routing provides you with the flexibility to integrate your existing telephony solution with Microsoft Teams. It also allows for integrating various other critical functions like SBC (session border control) and call centre technology.   

Operator Connect works best for organisations with simpler comms requirements and set-ups.

Yes. With our managed service we’ll look after the day-to-day running of your unified communications estate, including cloud calling and meeting change requests. That way, you can focus your energy on building your core business.

Yes, our professional services team can design, deliver and project manage your solution. And whether you choose to integrate Microsoft Teams Phone with your existing systems, or migrate completely, we’ll help you successfully navigate your transformation from start to finish.

Yes. From handsets and headsets to speaker phones and room-based systems, we can get you set up with everything you need to help your staff collaborate.

Direct Routing is available in 180 countries.

Operator Connect is currently available in 21 countries: Australia, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong, Ireland, Italy, Luxemburg, Netherlands, Norway, Poland, Singapore, South Africa, Spain, Sweden, Switzerland, United Kingdom, and United States.   

Teams Phone Mobile is only available in the UK, where it takes advantage of the country’s best mobile network, EE.

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