Complete Cloud Secure

A cyber security solution with packages tailored to your business size, Complete Cloud Secure combines advanced threat prevention with comprehensive security features to protect your business cloud based assets and data.

See plans and pricing

Shield your business in a digital world

Complete Cloud Secure provides protection for your business cloud based assets and data. It offers a wide range of features: securing your email, protecting you from malware and safeguarding your cloud applications to ensure your entire cloud infrastructure is protected from internal and external threats.

With security hosted in the cloud, you can be sure your business is protected anywhere, whether your employees are working from home, travelling for work or using public Wi-Fi.
There are a range of Complete Cloud Secure packages designed to meet the unique needs of different businesses. Whether you’re a small business, a growing business, or a large organisation, with Complete Cloud Secure you can be sure your devices, data and digital assets are protected.

  • Reliability with 99.999% uptime

    Our cloud-based platform is backed up across the globe, so you can be sure that your business stays connected and protected at all times.

  • Cost-efficient security controls

    By consolidating your security services with us, you can reduce the overall cost of managing multiple security vendors. Complete Cloud Secure provides high-quality protection without breaking the bank.

  • Real-time reporting and analytics

    Our platform gives AI-driven, real-time reporting and granular insights into what’s happening on your network so you know how you’re being protected and how to further improve your security posture.

Choose your package

Complete Cloud Secure offers multiple tiers, ensuring that your business can find the right level of protection to meet your needs regardless of size or industry.​
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Cloud Essentials

£3.30

per user, per month

All prices ex VAT. T&Cs apply

Essential security for small businesses.

Includes:
  • Web security: safe browsing and threat prevention
  • URL filtering: block harmful and inappropriate websites
  • Anti-malware: scan and remove malicious software
Buy now
Cloud Native

£6.40

per user, per month

All prices ex VAT. T&Cs apply

Comprehensive protection for growing businesses.

Includes:
  • All the features of Cloud Essentials
  • Cloud application security: secure your cloud apps from threats
  • Data breach prevention: protect sensitive information
Buy now
Cloud Advanced

£9.50

per user, per month

All prices ex VAT. T&Cs apply

Extensive security for larger businesses.

Includes:
  • All the features of Cloud Essentials
  • All the features of Cloud Native
  • Email security: shield inboxes from phishing and spam
  • Complete coverage: your entire digital environment secured
Buy now

Why choose BT for Complete Cloud Secure?

We’ve partnered with innovative security provider, Trustlayer to offer Complete Cloud Secure exclusively to BT customers.

3600+ dedicated security experts​

Our expert teams have been protecting ourselves, our customers and the UK’s​ critical national infrastructure for over 70 years. They’re here to protect your business too.

Trusted partner

With our innovative cyber security solutions, we are positioned as a leader in cyber security services by ISG Provider Lens, 2024​.

Future proof your business​

With scalable solutions growing businesses. we can be your network and security​ provider, offering a combined solution to address your evolving needs.

Comprehensive support

We successfully block 6,500 potential attacks a day and over 100 million malicious communications every month.​

Not just a business anti-malware solution

huge satellite dishes pointing upwards

Complete Cloud Secure comes with anti-malware software built in, so your data and devices stay protected. But with our well-rounded security solution hosted in the cloud, you can keep your business protected from a range of security threats.

Ready to order your security solution?

New customer?

If you're a new BT Business customer looking for help choosing your solution, or an existing customer who wants to learn more, you can get help from our experts.

Request a callback
Existing BT Business customer?

Access BT Business Apps and order online

Login to BT Business Apps

Discover cyber security: Decoded

person wrapping gifts in a shop

Cyber security: Decoded offers jargon-free guides and expert tips to help small businesses protect their people, devices, and data from cyber threats. Visit the cyber security: Decoded hub to stay on top of cyber security with timely insights, real-world advice, and easy-to-follow explainers tailored for busy business owners.

Cyber security: Decoded

FAQs

Getting set up is quick and easy. As soon as you’ve purchased Complete Cloud Secure, you can have the solution active within minutes.

Once you’ve placed your order for Complete Cloud Secure, you’ll receive an email with your order confirmation and a link to set up your account on the portal.

Once your account is activated, the solution will be up and running and your business will be protected from potential threats.

If your business grows or you need more advanced security, upgrading your package is simple. Just go to the BT Business App page and select the ‘Upgrade’ option under Complete Cloud Secure.

If you need any assistance, reach out to our support team.

Just head to the BT Business App Page and find our marketplace. Under Complete Cloud Secure, choose ‘Editions & Pricing’, then locate your current tier. Select ‘Your Current Plan’ and you’ll see the number of users who can already use the service. Increase this to however many users you need and choose ‘Confirm’ to place the order.

As a cloud-based security solution, operating system compatibility is not usually an issue. You will need a desktop agent to enable the Web Security feature and there are a range of supported operating systems for this.

For an up-to-date list of which operating systems are supported, please go to ‘Documentation’ in the left-hand pane of the portal, click ‘Deploying Web Security’ and then go to ‘Agents & Gateways’.

Complete Cloud Secure has pre-defined security rules and policies designed to protect your business against the most common types of threats.

You can also tailor these rules and policies to meet your business specific needs. There are several how-to articles in the ‘Documentation’ section in the left-hand side of the portal.

You can call us on the contact number found on your confirmation email. Our contact number is open 24/7, 365 days of the year, with no restriction on the number of calls.

If you need help setting up your account initially, you can use the link on your confirmation email for a free-of-charge assisted set-up.

Things you need to know

You can find our standard Terms and Conditions at bt.com/terms. For full Terms and Conditions and Service Level Agreements (SLAs) visit the Products heading at business.bt.com/terms, under the Security dropdown.

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