Corporate Broadband

How do I choose business broadband?

Every business is unique, but for most companies, speed, reliability and availability are at the top of the list when looking for a business broadband provider. BT covers 99.999% of the country, and we offer speeds of up to 1Gbps – perfect for fast-paced, large businesses. Speak to our expert team for more information about our business broadband offerings and how to choose the one that best suits your needs.

What is business broadband?

Business broadband is dedicated broadband for your workplace, offering faster speeds and better connections than residential broadband, so it’s capable of handling everything your large business throws at it.

Prices exclude VAT of 20%.

Your service is subject to terms and conditions found at https://business.bt.com/terms/ under the Broadband and internet section. 

Hybrid Backup and Always Connected Guarantee

If your Hybrid Backup or 4G Assure service fails to activate within 30 minutes of you reporting a fixed line fault to us, leaving you without a broadband connection, you can claim a one-time credit of £60 to be added to your bill.

To be eligible, you must report a fixed line failure in the correct manner. You’re restricted to one compensation claim during your contract term. Credit will be applied once the fixed line fault is resolved.

Hybrid Backup and next day set connection

We deliver Hybrid Backup the next day if your order is placed by 12pm Monday to Friday and you pass credit checks. Orders placed at the weekend will be delivered on Tuesday, or Wednesday for bank holidays. 

Complete Wi-Fi Money back guarantee

The Complete Wi-Fi Guarantee is valid for six months from the Service Start Date. The Complete Wi-Fi Guarantee will cover the main building at your site, but will not cover any broadband faults or any outbuildings or extra sites. If your Complete Wi-Fi fails to provide a strong signal, BT may send you up to five additional wi-fi discs. If you have three or more wi-fi discs, you can request for a BT engineer to visit your site to maximise performance. If your Complete Wi-Fi still fails to provide a strong signal, you will be entitled to cancel the Complete Wi-Fi add-on during the guarantee period and claim a refund of up to a maximum of six months’ previous Charges for the Complete Wi-Fi add-on. If you cancel the Complete Wi-Fi add-on under the Complete Wi-Fi Guarantee, your BT Broadband plan will continue unaffected. You must return all wi-fi discs to BT.

For full terms and conditions, please refer to the BT Business Broadband, Superfast, Ultrafast and Hyperfast Schedule to the General Terms.

Speed Promise

Before your service starts, we will provide you with the Minimum Guaranteed Access Line Speed and an estimate of the upload and download speed you may expect. If after 10 days from the start of your service your speed is regularly at or below this speed, you may contact BT and BT will try to fix it. If BT is unable to fix it within 30 days, you can terminate your service without paying any charges (other than for any service already received) but you must return any BT Hubs. Please see minimum guaranteed download speed for more information.

Ultrafast

Several factors can affect your speed (such as distance to the street cabinet). To check the speed at this location visit Business Broadband deals. Not all lines in Ultrafast enabled areas can support the Ultrafast service.

Speed Estimates

The speed ranges we show are estimates based on business peak time between 12.00 and 14.00. The estimates take into account congestion on the network at these times. Your actual broadband speeds depend on a number of factors, including distance from the exchange, your equipment, the quality of your line, the number of people connected at the same time, and whether wi-fi is being used. It can take up to 10 days for your line to settle at its maximum stable speed.