In a league of its own
From the office to the pitch, read our case study on how BT One Phone helps Queens Park Rangers Football Club stay connected and in control.
Get the reliability of a desktop phone with the flexibility of a mobile. With BT One Phone’s cloud-based system, seamlessly connect your team to your customers.
The installation itself was seamless and we didn’t miss any calls. All of our engineers’ SIM cards were transferred without any problems. I couldn’t have asked for more.
Discover how a BT-hosted phone system helped Plumbcare simplify multiple phone systems, spiralling costs, and helped co-ordinate staff in the field effectively.
We prioritise people. Our solutions are designed for a more enjoyable digital, physical, and secure experience.
We’re recognised by Gartner as the leading network service provider in the UK and certified by the UK Government.
Our team of 3,000 security specialists safeguard governments, critical national infrastructure, and global businesses from over 6,500 daily cyber attacks.
We’ve invested more than £2.5 billion in research and development over the last five years. We’re continuously exploring new possibilities.
Landline calls via mobile
Give yourself and your team freedom, flexibility and control over business calls by routing numbers, including those from landlines and other mobiles, to BT One Phones.
Wi-Fi Calling
When there’s no mobile signal, call and text using wi-fi instead – currently a limited service, but we're working to support more phones with Wi-Fi Calling in the future.
Online portal and mobile app
Manage everything about your business mobiles and calls online. Set up and remove users, cancel and block SIMs, change your call routing on the spot – and so much more.
Office-friendly features
You don’t have to be remote to enjoy the benefits of BT One Phone. Office-based workers can be connected to the same system and use all the features in the same way. This means everyone is set up and ready when flexibility is necessary.
Unlimited UK calls and texts
You’ll only have one predictable monthly bill with unlimited calls, texts and data bundles – an average of £35 per user per month ex VAT. You can also keep on top of who’s using what, with real-time reporting, data alerts and caps.
Roaming near and far
Minutes, texts and data can be used in the EU, in the same way they would be in the UK at no extra cost. For travel outside the EU, we charge a small daily fee, which varies according to whether you’re in one of the 14 Business Zones, or 53 World Zones.
Office-quality UK connectivity
With 4G and access to over five million free BT Wi-Fi hotspots across the UK, you can experience office-quality connectivity, no matter where you work.
Free calls to colleagues
All calls made to other BT One Phone users in your company are free, no matter where in the world you – or they – are.
A single point of contact
From day one, you’ll have a dedicated implementation manager who’ll take care of everything before, during, and after installation. You’ll also have 24/7 access to the BT One Phone helpdesk to report lost or stolen SIMs.
Call recording
With this easy to set up and use monthly subscription feature, you can:
MobileIron Cloud – security services
Never worry about the security of customers and business again, by securing and managing all mobiles, and their data. It features:
Jamf – Apple device management
Manage your devices remotely, connect securely and protect against growing threats.
Travelling in the EU
There are no extra charges when you use your UK allowances in the EU, which means you can use your BT One Phone just as you would back home. You won't be charged for getting calls or a text either.
Travelling outside the EU
BT One Phone has two roaming options that let you use your UK allowances for voice, text and data abroad. You can add yours using the BT One Phone portal. They apply a small charge.
Option one: Business Zone – chosen from the nine most popular business destinations: Australia, Canada, China, India, Israel, New Zealand, Turkey, USA and US Virgin Islands.
Option two: World Zone – expands to 44 countries outside the EU: Australia, Canada, China, India, Israel, New Zealand, Turkey, USA, US Virgin Islands, Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Brazil, British Virgin Islands, Turks & Caicos Islands, Cayman Islands, Dominica, Kenya, Grenada, Haiti, Hong Kong, Indonesia, Jamaica, Japan, Kuwait, Malaysia, Mexico, Philippines, Puerto Rico, Qatar, Russia, Saudi Arabia, Singapore, South Africa, South Korea, St Kitts & Nevis, St Lucia, St Vincent & the Grenadines, Thailand, Trinidad & Tobago, United Arab Emirates.
BT One Phone is subject to credit check, business registration and a minimum term. Minimum period of service and Minimum Revenue Commitment applies. All onsite installations are subject to survey. Charges may go up during your plan. Terms and conditions apply. Full terms and conditions and Service Level Agreements (SLAs) can be found under the BT One Phone heading at business.bt.com/terms-and-conditions.