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Managed services

Every organisation has its unique needs. We invest in the latest technologies and expertise to deliver a service to support your transformation. Trust us to manage your day-to-day – leaving you to focus on the big stuff.

Every organisation has its unique needs. We invest in the latest technologies and expertise to deliver a service to support your transformation. Trust us to manage your day-to-day – leaving you to focus on the big stuff.

How businesses benefit from managed services

How businesses benefit from managed services

The rapid change in today’s business tech means organisations often need a hands-on IT partner to support them.

  • Expertise and support

    Access to the right people with the right knowledge and expertise to manage your complex environment and ensure optimal performance, leaving you to focus on your core business activities.
  • Continuous improvement

    A roadmap of continuous innovation and improvement, delivering streamlined operations and process optimisation that delivers service excellence.
  • Enhanced reliability

    24/7 monitoring of your service using state-of-the-art monitoring tools, delivering proactive and predictive assurance, minimising downtime and ensuring continuous service availability.
  • Expertise and support

    Access to the right people with the right knowledge and expertise to manage your complex environment and ensure optimal performance, leaving you to focus on your core business activities.
  • Continuous improvement

    A roadmap of continuous innovation and improvement, delivering streamlined operations and process optimisation that delivers service excellence.
  • Enhanced reliability

    24/7 monitoring of your service using state-of-the-art monitoring tools, delivering proactive and predictive assurance, minimising downtime and ensuring continuous service availability.

Why choose BT for managed services

Choose peace of mind. Opt for our managed service and let us handle the complexities, so you can focus on IT projects that will enhance productivity, performance and reliability.

A partner you can trust

We have a proven track record of delivering end-to-end network and security services services to 95% of FTSE 100 companies in over 180 countries.

Industry expertise

Our sector knowledge coupled with service experience across a rich portfolio of products allows you to benefit from best practice and explore new opportunities.

Truly transformative

Benefit from a seamless service experience – we have revolutionised our service journeys, streamlining and automating processes to simplify doing business with us.

A partner you can trust

We have a proven track record of delivering end-to-end network and security services services to 95% of FTSE 100 companies in over 180 countries.

Industry expertise

Our sector knowledge coupled with service experience across a rich portfolio of products allows you to benefit from best practice and explore new opportunities.

Truly transformative

Benefit from a seamless service experience – we have revolutionised our service journeys, streamlining and automating processes to simplify doing business with us.

Service options

Every organisation has unique priorities, which is why we offer a range of flexible service options that are configurable as your business needs change.

Standard
The foundation level of support you get with all our products offers reactive and proactive options, along with SLAs covering delivery, availability and network performance.
Plus
An affordable alternative to a customised solution gives you more detailed end-to-end insights into your service performance, greater access to technical experts, and advice.
Enhanced
Our most comprehensive service with additional predefined options to enable you to tailor the support to meet your specific needs.
Standard
The foundation level of support you get with all our products offers reactive and proactive options, along with SLAs covering delivery, availability and network performance.
Plus
An affordable alternative to a customised solution gives you more detailed end-to-end insights into your service performance, greater access to technical experts, and advice.
Enhanced
Our most comprehensive service with additional predefined options to enable you to tailor the support to meet your specific needs.

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