BT's Charity Club Contract
Gives registered charities reduced call rates for our 08xx and 03xx numbers
Reduced rates on our 08xx & 03xx numbers
Gives registered charities reduced call rates for our 08xx and 03xx numbers
If you're a registered charity you can benefit from reduced call rates on our 08xx and 03xx. The Charities Club contract has been specially put together so that we can offer you reduced call rates regardless of your call volumes.
There are also many other benefits which may not be available to you if you choose to buy from BT outside of the Charities Club contract which you can read about in the business benefits section.
The following numbers are available on the Charities Club Contract:
Dedicated BT Service Managers who will specifically take ownership of your requirements. They're experts within the field.
You get a dedicated account team and an Inbound Specialist Team. Regular reviews are conducted to ensure that BT continues to meet your requirements.
A dedicated out of hours support team that provides 24/7 support for inbound services, 365 days of the year.
The Charities Club contract offers lower than standard costs for most advanced routing features if these are required for your services.
As part of the Charities Club contract you get reduced rates for your cost of covering the call.
For example the cost of a call to you with a 0800/0808 number is normally 4.98p per minute, but registered charities can benefit from the reduced rate of 2p per minute.
See the table on the right for other reduced charges. All call rates exclude VAT.
| Number type | Cost to you | Cost to your caller |
|---|---|---|
| 03 | 1.5p / minute | Same price as cost of call to 01/02 numbers |
| 0800/0808 | 2p / minute | Free |
| 0845 | No charge | 4p per minute |
| 0870 | 1.5p / minute | Up to a max of 5p per minute |
| 0844 | 1.5p / minute | 1p / minute |
| 0.7p / minute | 2p / minute | |
| No charge | 3p / minute | |
| 0.7p / minute paid to you | 4p / minute | |
| 1.5p / minute paid to you | 5p / minute | |
| 0871 | 1p / minute | 2.2p / minute |
| 1p / minute | 3.1p / minute | |
| 1p / minute | 3.9p / minute | |
| 1p / minute | 4.8p / minute | |
| 1p / minute | 5.9p / minute |