Business

BT IP Communications

Future-proofing your business communications


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0800 707 6319
BT IP Communications

What is IP Communications?

BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's easier to manage and change as your business grows. What's more, it means less money spent on hardware and maintenance. And best of all, BT IP Communications offers total flexibility. You can take and manage calls from your desk phone, desktop and mobile. So you'll never miss an important call.

Which phone system suits your business best?

Wondering which phone system is right for your business? Use this handy 5 step tool to help you decide.

Let’s get started

1.

How many people in your business will use the phone system?

Drag the slider to choose the number of users

2-9

10-19

20-99

100+

2.

How many buildings do you work from?

(This doesn't include home workers)

3.

Where do you work?

Approximately how many people work away from their desks often? Whether it's out of the office or just moving around the building.

4.

Tell us your plans

We understand that with business nothing is for certain, but to help provide a more accurate suggestion, please tell us your plans...

Click the clipboard with your answer

We're happy as we are at the moment - it's a stable business with no plans for any major changes

We're looking to expand, recruit more people, or move premises

5.

Tell us what you need

When you're thinking about moving to a new phone system, what are your most important considerations?

Drag everything you look for into the basket

Ability to work better together

Reduced hardware costs

IT Support - including any maintenance that will be required

Ability to grow or change as my business grows and changes

Call quality

Ability to add new users or features easily

Does everything a traditional phone system can do

Generating results...

Results

Thanks for answering our questions.


You told us...

We suggest ...

What next?

1.

You have 2-9 employees

You have 10-19 employees

You have 20-99 employees

You have 100+ employees

2.

Who are based in one office

Who are based in more than one office

3.

But spend 0%-30% of their time away from their desk

But spend 30%-50% of their time away from their desk

But spend 50%-100% of their time away from their desk

4.

You’re happy as you are at the moment - it's a stable business

You’re looking to expand, recruit more people, or move premises

5.

Ability to work better together

BT Cloud Voice comes with an audio and web conferencing option, so you can get together and share desktops wherever people are. And with Instant Messenger, you can let each other know whether you’re available or not by changing your presence setting.

Reduced hardware costs

BT Cloud Voice is an internet-based phone system, which means there's less clunky hardware to install and lower up-front costs than a traditional phone system. Plus, because maintenance is included, you'll save on this too.

IT Support

BT Cloud Voice is internet-based, which means maintenance is included and updates are automatic. You can call on our dedicated, UK based team of experts, for help before, during and after it's installed. Plus, you can make simple changes and run the day-to-day management of BT Cloud Voice through the online portal.

Ability to grow or change as my business grows and changes

BT Cloud Voice is easy to extend into new buildings or take with you if you move premises. And you can easily set up new users and features through the online portal.

Call quality

BT Cloud Voice makes sure calls are always of high quality. We prioritise your internet traffic, making sure calls always they take priority over other data.

Ability to add new users or features easily

BT Cloud Voice makes it super easy to add new users. You just need a BT Cloud Voice phone and set up yourself through the online portal. You can add new features, (such as conferencing, or the mobile app), to an existing user easily through the online portal too. The beauty is you only pay for the features each user needs.

Doing everything a traditional phone system can do

BT Cloud Voice gives you everything you'd expect from a traditional phone system. Things like Automatic Call Routing, Call Forward, Call Transfer and Hunt Group are all there. Advanced features such as Audio and Web Conferencing, Call Recording and Call Centre functionality are available too.

Ability to work better together

BT One Phone's call management features are available on your mobile phone, including 3-way calling. And with mobile presence you can see who's available or not. It also comes with audio conferencing, helping you to keep in touch and work together more easily wherever you are.

Reduced hardware costs

BT One Phone is fully hosted, and there's less clunky hardware to install in each building, which means lower up-front costs than a traditional phone system.

IT Support

BT One Phone is a cloud-based service, so there's no extra maintenance needed. It's managed by us so we make sure you always have the latest version of technology without having to plan and pay for upgrades.

Ability to grow or change as my business grows and changes

BT One Phone can grow as your business grows, allowing you to add new handsets and activate any new SIM cards through the online portal, as well as adding new phone system features for each user.

Call quality

BT One Phone comes with a dedicated private mobile network that's installed in your building. This makes sure you get landline-quality calls on your mobiles when you're in the office.

Ability to add new users or features easily

With BT One Phone it's easy to add new users and activate SIM cards through the online portal. And you can add or remove extras to your service when you need them, such as more data or texts, roaming extras for when out of the country, or adding more hunt groups.

Doing everything a traditional phone system can do

BT One Phone has been designed to do everything a traditional phone system does - and more. You'll get all the call management features you expect, and you can take them wherever you go as they're all on your mobile.

Ability to work better together

BT Cloud Phone comes with an audio and web conferencing option, so you can get together and share desktops wherever people are. And you can let each other know whether you’re available or not by changing your presence setting.

Reduced hardware costs

BT Cloud Phone is an internet-based phone system, which means there's less clunky hardware to install and lower up-front costs than a traditional phone system. Plus, because maintence is included, you'll save on this too.

IT Support

BT Cloud Phone is internet-based, which means maintenance is included and updates are automatic. You can call on our dedicated, UK-based team of experts, for help before, during and after it's installed. Plus, you can make simple changes and run the day-to-day management of BT Cloud Phone through the online portal.

Ability to grow or change as my business grows and changes

BT Cloud Phone is easy to extend into new buildings or take with you if you move premises. And you can easily set up new users through the online portal.

Call quality

BT Cloud Phone makes sure calls are always high quality. We prioritise your internet traffic, making sure calls always take priority over other data.

Ability to add new users or features easily

BT Cloud Phone makes it super easy to add new users. Simply order an extra user through the online portal, install the mobile app, and start using the phone system straight away. When you get your BT Cloud Phone handset, just connect it straight to the service.

Doing everything a traditional phone system can do

BT Cloud Phone gives you everything you'd expect from traditional phone system. Things like Automatic Call Routing, Call Forward, Call Transfer and Hunt Group are all there. Advanced features such as Audio and Web Conferencing and Call Recording are available too.

Click on the icons below to find out more.

Call us on:

0800 917 5256

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Great benefits for your business

Manage your calls effectively - never miss a call again with all the features you’d expect from a traditional phone system. Not to mention some of the best conferencing tools out there and, to make life even easier, online management.

Control your costs - it’s hosted in the cloud so reduces hardware costs and there’s no need for duplication of hardware across multiple sites. And because we maintain it, there’s one less thing to worry about.

Future-proof your business - add new users and features easily, so as you grow, it grows with you. Plus you only pay for what you need, helping you stay in control.

Get peace of mind - the cloud is highly resilient, with backup data centres and dedicated UK IP communications helpdesks for when you need them.


What are the options?

BT Cloud Phone

If you're new to IP technology, this is a great way to get started. BT Cloud Phone is a simple-to-set-up and use VoIP phone system ideally suited to the smaller business.

And you don't even have to be in the office to use it. Download our handy apps to turn your smartphone or laptop into an extension of your desk phone, so wherever you have an internet connection, you're always contactable.

BT Cloud Phone

BT Cloud Voice

Ideal for the business that needs all the flexibility and features of a phone system but without the costs and maintenance.

All the whizzy conferencing tools that make collaboration easy and all the mobility that modern business demands. All brought to you over your BT Business internet connection.

BT Cloud Voice

For more info, call us on 0800 707 6319 or book a call back

Book a call back

If you'd like to find out more about BT Business IP communications, fill in your details and we'll give you a call back.

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BT Cloud Voice

Why IP Communications from BT?

  • You can enjoy greater cost savings and flexibility, together with the reassurance of working with BT.

  • We help your business stay one step ahead by investing heavily in finding the right technology to help future-proof your business.

  • We have the expertise to offer a complete end-to-end solution delivering the reliability, flexibility and performance you need.

  • When something goes wrong we’re on hand to fix it, and because we work with more businesses than anyone else, it’s likely we’ve ‘been there and done it’ before.


Want a more mobile-based solution?

BT One Phone can make sure your calls are always answered, so your customers don’t hang around or hang up.

Find out more about BT One Phone
BT One Phone can make sure your calls are always answered, so your customers don’t hang around or hang up.

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Help and support

Contact Us

  • BT Cloud Phone helpdesk
  • 0800 389 0598
  • 8am - 6pm Monday - Friday,
    if you have a Basic user feature pack.
    24/7 if you have a Connect or
    Collaborate user feature pack.
  • BT Cloud Voice helpdesk
  • 0800 389 0537
  • 8am - 6pm Monday - Friday