Contact centre integrated with Microsoft Teams. Depending on the user profile you have been assigned by your company, you will have access to features such as WebAgent, CRM integrated tools (e.g., WebAgent for Salesforce), Snapper, Wallboard and call recording.
Monitor performance with Power BI reporting
Resources for you and your people
Start your adoption journey with our recommendations. Visit our support page to help you launch and drive adoption.
Visit adoption support pageShare this link with your Agents to help them get started and learn more about the service.
Share Agents supportShare this link with your Supervisors to help them get started and learn more about the service.
Share Supervisors support