Network Services 3 framework

Easy access to telecoms services, from Inter site connectivity to Emerging Technologies, as well as Unified Comms, for the public sector, voluntary sector, and charities.

Easy access to telecoms services, from Inter site connectivity to Emerging Technologies, as well as Unified Comms, for the public sector, voluntary sector, and charities.

Get in touch

BT Frameworks team0800 328 807709:00 - 17:00 | Monday to Friday (not bank holidays)

A simple way to access the networking and telecoms services you need

A simple way to access the networking and telecoms services you need

  • A choice of services

    From networking to audio and video conferencing, purchase services to support your technology transformation.
  • Two procurement options

    Choose from direct award or further competition to ensure your specific requirements are met.
  • Save time & costs

    Use direct award under the framework and avoid the cost and time of going through a formal tender.
  • A choice of services

    From networking to audio and video conferencing, purchase services to support your technology transformation.
  • Two procurement options

    Choose from direct award or further competition to ensure your specific requirements are met.
  • Save time & costs

    Use direct award under the framework and avoid the cost and time of going through a formal tender.

How the framework is structured

BT is placed on the following lots

Lot 1 Inter site connectivity

Lot 1a: Inter site connectivity (WAN) / data access services.

Wide area network (WAN) connectivity for the provision of a managed or unmanaged point-to-point or point-to-internet/cloud data only connection.

Lot 2 Intra site connectivity

Lot 2a: Intra site connectivity (LAN)

Local area network (LAN) connectivity for the provision of services at a single site, multiple sites in the same locale, campus sites and metropolitan area sites.

Lot 3 Emerging Technologies

Lot 3a: IoT and Smart Cities (smart shared and connected spaces)

Provision of solutions related to the delivery of Internet of Things (IoT) and Smart Cities (smart shared and connected spaces).

Lot 4 Unified Comms

Lot 4a: Analogue telephony

Provision of digital communications services including IP Telephony, unified communications and collaborative software applications including audio & video conferencing and business enablement application software provided as on-premises, cloud-based or hybrid solutions.  

Lot 4b: Digital Communication Services (Unified Communications)

Provision of digital communications services including IP Telephony, unified communications and collaborative software applications including audio & video conferencing and business enablement application software provided as on-premises, cloud-based or hybrid solutions.

Lot 4c: Contact centre services

Provision of inbound and/or outbound contact centre management including automation and queuing and route the contact to a predefined destination both within the Buyer’s technical domain and/or external to the Buyer’s technical domain. 

Lot 4d: Inbound telephony services

Provision of geographic or non-geographic inbound call delivery and the ability to complete calls to a dedicated telephone number answering by multiple agents.

Why BT

Select BT as your supplier and you’ll benefit from our extensive expertise and public sector knowledge.

Public sector experts

With over 130 years’ combined experience in the public sector, our dedicated frameworks team understands your industry.

Dedicated helpdesk

Our dedicated customer framework helpdesk is here to answer your queries so you can access the services you need.

A range of services

We’re a supplier across all the core CCS frameworks and DPS agreements, so you have access to a wide choice of services and technology.

Easier procurement

Frameworks offer a quicker, cheaper route to market so you can reap the benefits of BT’s services sooner.

Public sector experts

With over 130 years’ combined experience in the public sector, our dedicated frameworks team understands your industry.

Dedicated helpdesk

Our dedicated customer framework helpdesk is here to answer your queries so you can access the services you need.

A range of services

We’re a supplier across all the core CCS frameworks and DPS agreements, so you have access to a wide choice of services and technology.

Easier procurement

Frameworks offer a quicker, cheaper route to market so you can reap the benefits of BT’s services sooner.

Use this framework to procure your services

Either contact your dedicated account manager to discuss your requirements and the services we offer, or speak with our dedicated frameworks helpdesk who will answer any questions you have.

Use this framework to procure your services

Either contact your dedicated account manager to discuss your requirements and the services we offer, or speak with our dedicated frameworks helpdesk who will answer any questions you have.

Use this framework to procure your services

Either contact your dedicated account manager to discuss your requirements and the services we offer, or speak with our dedicated frameworks helpdesk who will answer any questions you have.

Use this framework to procure your services

Either contact your dedicated account manager to discuss your requirements and the services we offer, or speak with our dedicated frameworks helpdesk who will answer any questions you have.

Getting started - your procurement options

We’re a supplier for other public sector frameworks too

Reduce time and costs with a range of national and local government procurement frameworks, covering a wide choice of services and technology.