Consumer Policy      Business Policy      Global Services Policy

 

Who we are

BT is one of the UK’s leading telecommunications and network providers and a leading provider of global communications services and solutions. This Policy applies to all companies in the BT group that provide services to businesses and explains what personal information BT collect, use, share and otherwise process (as a data controller), about you. Where we say “BT” we mean all our brands, including EE.

The company that is the controller of your personal information, that is, that decides the purposes for which it is processed and how, will generally be the company that you deal with as named in any terms and conditions or messages sent to you. The company that does the great majority of our trading in the UK is British Telecommunications plc. The other companies in the BT group who are the potential controllers of your personal information under this Policy are set out here . 

In some circumstances, more than one controller may be responsible for processing your personal information, such as when personal information is shared with other BT group companies as set out in this Policy. If you are unsure who the controller is for the processing of your personal information, please contact us using the details set out in the “How to contact us and further details ” section.