In today’s always-on world, we expect instant access, fast connectivity and reliable communications.
That’s why the Public Switched Telephone Network (PSTN), including ISDN (Integrated Services Digital Network), is being switched off. This has been mandated by the UK Government to meet digital demands and revolutionise the UK’s communications infrastructure.
The PSTN will be replaced by a fully digital network that uses Internet Protocol (IP) across a fibre-based service and will be the bedrock for operational efficiency within organisations, ensuring reliable and consistent connectivity between teams.
The time is now to move to IP
5 steps to success
A migration means navigating incredibly complex infrastructures, so leadership and IT managers must collaborate to ensure a clear strategy is defined.
This is all well and good but for organisations who don’t know where to start, an audit of your current estate and technology is needed. This includes site locations, circuit types, associated phone numbers and the fibre availability.
To fully pin down the technologies using PSTN and ISDN, audits will cover off all technology, from phones to CCTV and alarm services. After an audit, organisations need to figure out the fully digital solutions that can be applied to replace them, from Unified Communications to Contact Centres.
Clearly, the intricacy of such a move is why you must start your migration now to ensure a smooth transition to fully digital solutions. With professional managed services, BT can help you audit technology and expertly deploy solutions that work best for you. We’ve been working hard to transform a range of customers’ existing infrastructures. Read how we successfully upgraded one of the largest communication systems in education to in our University of Cambridge case study. And how we modernised a contact centre and communication systems in our Screwfix case study.