Adam Taylor came up with the idea for PetShopBowl after he was made redundant from Lehman Brothers following their collapse in 2008. He moved back to live with his mum and defaulted to the role of food buyer for the family dog.

The idea for PetShopBowl came to Adam while shopping with his mum.

So, along with his girlfriend, Lexi, he set about building PetShopBowl: an e-commerce company that sells all types of pet food and delivers it straight to the customer’s door.

Being an e-commerce site, connectivity is crucial: for taking orders, booking deliveries, and replenishing stock. Customer service is a top priority for the company and they stay in constant communication with their customers through email and social media.