It’s no longer enough to simply record conversations. You need to store your recordings in a common archive, assure their source and audibility, and transcribe from speech to text for analytics and surveillance purposes.
What if you could easily capture, assure and store trader voice communications in line with your regulatory and business requirements, irrespective of the systems where they take place?
You want to be flexible enough to meet your specific policies and jurisdictional requirements, and archive your conversations to in-house storage, private cloud or third-party vaults.
Our trading solution integrates with Verint, Nice NTR, ASC and Red Box recorders – covering not just the turret, but online collaboration tools like Skype and Cisco too.
And our intelligence layer makes sure you stay compliant by doing start-of-day automatic business-readiness testing, proactively checking all calls have been recorded during the day and addressing or flagging up any issues. You can also turn all that information into intelligence to help you spot new business opportunities.