Cloud Voice Express is a digital line that works over the internet and gives you these handy features:
- Make and receive calls from your business number on the go – using the Cloud Voice Express app – or if you ordered phones from us, using your cordless or desk phone.
- Cut down on cold callers – block calls from withheld and specific nuisance numbers.
- Set missed calls to divert to another number – so someone else can answer if you can't.
- Easily manage features online through My Account, or in the Cloud Voice Express app.
- Includes unlimited calls to UK landlines and mobiles (depending on your package).
New here? How to activate your Cloud Voice Express service
If you haven’t done so already, find out how to activate your new service using the Cloud Voice Express app in our getting started guide.
You should be able to do this on or from your service activation date. You can find out this date within the app itself, on an email we’ll have sent you, or by tracking your order.
Please note: because your new Cloud Voice Express digital line will replaces your traditional landline, your old phone will stop making and taking calls when your new service starts.
Cloud Voice Express: features and settings
There are a few different ways you can manage your Cloud Voice Express features and settings. These include logging into My Account, using the Cloud Voice Express app, and using your Cloud Voice Express cordless or desk phone (if you have one).
How to use My Account to manage Cloud Voice Express
What you can do in My Account
There are lots of Cloud Voice Express features and settings you can manage online when you log in to My Account.
Add additional admins and users
Manage which numbers ring on which phones
Divert calls
Manage calling features
What you can do in the Cloud Voice Express app
You can download the app from the App Store or Google Play, or scan the QR code to download directly. Or text CVEapp to 81192.
You can also find out more about the app’s features in our handy Cloud Voice Express app guide.