Communicate directly with your customers wherever they are: SMS, RBM (Rich Business Messaging), WhatsApp, Facebook Messenger, Email, Apple for Business, or new ones as they come to market. Future-proof your business with Smart Messaging and dynamically adapt to new and existing channels.
Communicate directly with your customers wherever they are: SMS, RBM (Rich Business Messaging), WhatsApp, Facebook Messenger, Email, Apple for Business, or new ones as they come to market. Future-proof your business with Smart Messaging and dynamically adapt to new and existing channels.
Communicate directly with your customers wherever they are: SMS, RBM (Rich Business Messaging), WhatsApp, Facebook Messenger, Email, Apple for Business, or new ones as they come to market. Future-proof your business with Smart Messaging and dynamically adapt to new and existing channels.
Communicate directly with your customers wherever they are: SMS, RBM (Rich Business Messaging), WhatsApp, Facebook Messenger, Email, Apple for Business, or new ones as they come to market. Future-proof your business with Smart Messaging and dynamically adapt to new and existing channels.
Enjoy centralised control
Handle all messaging centrally through a single platform. Create personalised customer journeys, and analyse message and channel performance, to optimise your communications strategy.
Handle all messaging centrally through a single platform. Create personalised customer journeys, and analyse message and channel performance, to optimise your communications strategy.
Handle all messaging centrally through a single platform. Create personalised customer journeys, and analyse message and channel performance, to optimise your communications strategy.
Handle all messaging centrally through a single platform. Create personalised customer journeys, and analyse message and channel performance, to optimise your communications strategy.
Boost your messaging power
71% of consumers expect personalisation. By leveraging customer data to send the right message at the right time, you can expect higher engagement and conversion. Brands that deliver meaningful personalised experiences see 40% more revenue than those that don’t.
71% of consumers expect personalisation. By leveraging customer data to send the right message at the right time, you can expect higher engagement and conversion. Brands that deliver meaningful personalised experiences see 40% more revenue than those that don’t.
71% of consumers expect personalisation. By leveraging customer data to send the right message at the right time, you can expect higher engagement and conversion. Brands that deliver meaningful personalised experiences see 40% more revenue than those that don’t.
71% of consumers expect personalisation. By leveraging customer data to send the right message at the right time, you can expect higher engagement and conversion. Brands that deliver meaningful personalised experiences see 40% more revenue than those that don’t.
Blended system approach
You can rapidly integrate Smart Messaging with your existing business systems, so it’s easy to get started straight away. Its flexibility lets you add new channels as they’re brought to market, helping you navigate and future-proof the ever-changing world of messaging.
You can rapidly integrate Smart Messaging with your existing business systems, so it’s easy to get started straight away. Its flexibility lets you add new channels as they’re brought to market, helping you navigate and future-proof the ever-changing world of messaging.
You can rapidly integrate Smart Messaging with your existing business systems, so it’s easy to get started straight away. Its flexibility lets you add new channels as they’re brought to market, helping you navigate and future-proof the ever-changing world of messaging.
You can rapidly integrate Smart Messaging with your existing business systems, so it’s easy to get started straight away. Its flexibility lets you add new channels as they’re brought to market, helping you navigate and future-proof the ever-changing world of messaging.
Personalised Video
Customers are bombarded by branded content every day. With Personalised Video, you can leverage customer data to create highly personalised messages that cut through all the noise, boost engagement and increase conversion rates by a massive 42%.
Customers are bombarded by branded content every day. With Personalised Video, you can leverage customer data to create highly personalised messages that cut through all the noise, boost engagement and increase conversion rates by a massive 42%.
Customers are bombarded by branded content every day. With Personalised Video, you can leverage customer data to create highly personalised messages that cut through all the noise, boost engagement and increase conversion rates by a massive 42%.
Customers are bombarded by branded content every day. With Personalised Video, you can leverage customer data to create highly personalised messages that cut through all the noise, boost engagement and increase conversion rates by a massive 42%.
It’s difficult to cut through the noise of all the content your customers are consuming. Use Personalised Video to stand out, boost engagement, increase retention and maximise your ROI.
Protecting the human experience in a digital world
Our digital report illustrates that digital channels are not always working well for all customers.
Engage with your customers in new and existing ways with our rich communication channels. We partner with market-leading messaging platforms so that your business can benefit from the latest technology.
Secure
Keep your business safe with guidance and advice from our dedicated team of SMS security professionals. We proactively work with a wide range of organisations such as the UK’s National Cyber Security Centre to protect your business and your customers.
Reliable
Make sure your messages always land and benefit from our network
speed and reliability. Powered through the EE network, voted the No.1
mobile network for the UK.
Data compliant
You’re in safe hands – BT Smart Messaging is trusted by global organisations to deliver critical communications in regulated environments. Compliance with data protection is built in for peace of mind.