Managed services
Every organisation has its unique needs. We invest in the latest technologies and expertise to deliver a service to support your transformation. Trust us to manage your day-to-day – leaving you to focus on the big stuff.
Every organisation has its unique needs. We invest in the latest technologies and expertise to deliver a service to support your transformation. Trust us to manage your day-to-day – leaving you to focus on the big stuff.
How businesses benefit from managed services
How businesses benefit from managed services
The rapid change in today’s business tech means organisations often need a hands-on IT partner to support them.
- Access to the right people with the right knowledge and expertise to manage your complex environment and ensure optimal performance, leaving you to focus on your core business activities.
Expertise and support
- A roadmap of continuous innovation and improvement, delivering streamlined operations and process optimisation that delivers service excellence.
Continuous improvement
- 24/7 monitoring of your service using state-of-the-art monitoring tools, delivering proactive and predictive assurance, minimising downtime and ensuring continuous service availability.
Enhanced reliability
- Access to the right people with the right knowledge and expertise to manage your complex environment and ensure optimal performance, leaving you to focus on your core business activities.
Expertise and support
- A roadmap of continuous innovation and improvement, delivering streamlined operations and process optimisation that delivers service excellence.
Continuous improvement
- 24/7 monitoring of your service using state-of-the-art monitoring tools, delivering proactive and predictive assurance, minimising downtime and ensuring continuous service availability.
Enhanced reliability
Why choose BT for managed services
Choose peace of mind. Opt for our managed service and let us handle the complexities, so you can focus on IT projects that will enhance productivity, performance and reliability.
A partner you can trust
We have a proven track record of delivering end-to-end network and security services services to 95% of FTSE 100 companies in over 180 countries.
Industry expertise
Our sector knowledge coupled with service experience across a rich portfolio of products allows you to benefit from best practice and explore new opportunities.
Truly transformative
Benefit from a seamless service experience – we have revolutionised our service journeys, streamlining and automating processes to simplify doing business with us.
Your online window to BT
Our secure e-service portal allows you to manage your BT services online – report and monitor incidents, track order requests and share documents. It is simple, secure and powerful – putting you in control of the data you need.
Our secure e-service portal allows you to manage your BT services online – report and monitor incidents, track order requests and share documents. It is simple, secure and powerful – putting you in control of the data you need.
Our secure e-service portal allows you to manage your BT services online – report and monitor incidents, track order requests and share documents. It is simple, secure and powerful – putting you in control of the data you need.
Our secure e-service portal allows you to manage your BT services online – report and monitor incidents, track order requests and share documents. It is simple, secure and powerful – putting you in control of the data you need.
Service health visibility
Keep informed about the health of your service through our observability services. Online dashboards, tools and analytics mean you can easily understand how your services are performing. Visualisation and observability tools show performance and experience across key application paths, while monitoring and repair processes ensure rapid resolution of faults.
Keep informed about the health of your service through our observability services. Online dashboards, tools and analytics mean you can easily understand how your services are performing. Visualisation and observability tools show performance and experience across key application paths, while monitoring and repair processes ensure rapid resolution of faults.
Keep informed about the health of your service through our observability services. Online dashboards, tools and analytics mean you can easily understand how your services are performing. Visualisation and observability tools show performance and experience across key application paths, while monitoring and repair processes ensure rapid resolution of faults.
Keep informed about the health of your service through our observability services. Online dashboards, tools and analytics mean you can easily understand how your services are performing. Visualisation and observability tools show performance and experience across key application paths, while monitoring and repair processes ensure rapid resolution of faults.
Smarter integrations
Our digital integration and automation services make for better collaboration, integration and self-service within your business. We offer access to a full range of IT service management capabilities such as Simple Service Request fulfilment and CMDB synchronisation. We achieve up to 80% automation of activities, reducing up to 90% of manual work.
Our digital integration and automation services make for better collaboration, integration and self-service within your business. We offer access to a full range of IT service management capabilities such as Simple Service Request fulfilment and CMDB synchronisation. We achieve up to 80% automation of activities, reducing up to 90% of manual work.
Our digital integration and automation services make for better collaboration, integration and self-service within your business. We offer access to a full range of IT service management capabilities such as Simple Service Request fulfilment and CMDB synchronisation. We achieve up to 80% automation of activities, reducing up to 90% of manual work.
Our digital integration and automation services make for better collaboration, integration and self-service within your business. We offer access to a full range of IT service management capabilities such as Simple Service Request fulfilment and CMDB synchronisation. We achieve up to 80% automation of activities, reducing up to 90% of manual work.
Better digital management
Deliver outstanding colleague and customer experience with our services and tooling, allowing businesses to assess their overall application performance and productivity, while also pinpointing the end-user experiences that are most critical for success.
Deliver outstanding colleague and customer experience with our services and tooling, allowing businesses to assess their overall application performance and productivity, while also pinpointing the end-user experiences that are most critical for success.
Deliver outstanding colleague and customer experience with our services and tooling, allowing businesses to assess their overall application performance and productivity, while also pinpointing the end-user experiences that are most critical for success.
Deliver outstanding colleague and customer experience with our services and tooling, allowing businesses to assess their overall application performance and productivity, while also pinpointing the end-user experiences that are most critical for success.
Digital business assurance
The path from user to application is increasingly complex and knowing where the pinch points are is crucial. We offer a comprehensive view of network and contextual application performance across diverse environments, providing you with all important insights to the end-user experience.
The path from user to application is increasingly complex and knowing where the pinch points are is crucial. We offer a comprehensive view of network and contextual application performance across diverse environments, providing you with all important insights to the end-user experience.
The path from user to application is increasingly complex and knowing where the pinch points are is crucial. We offer a comprehensive view of network and contextual application performance across diverse environments, providing you with all important insights to the end-user experience.
The path from user to application is increasingly complex and knowing where the pinch points are is crucial. We offer a comprehensive view of network and contextual application performance across diverse environments, providing you with all important insights to the end-user experience.